Windows 10: How can I remove a Windows credential that doesn't appear in Credential Manager?

I built a computer for a user and used my desktop admin credentials at some point to access resources on a server while on the user's profile. Months later I changed my desktop admin password and now my Security team is getting alerts that my desktop admin account is locked out because this user's machine is trying to authenticate with the old password and failing. I found the event in the user's Event Viewer log that specifically says "The password stored in Credential Manager is invalid...To resolve this error, open Credential Manager in Control Panel, and reenter the password for the creden

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credential manager

Hi,

Credential Manager allows the user to view and remove saved credentials for applications, web pages and networks. If your computer has been compromised, we suggest that you remove all information from the Credential Manager for security purposes.

Feel free to post back if you have other concern.

 

Windows Network Credentials

Hi Keith,

We suggest that you disable Credential Manager before mapping your Drives. Please follow these steps to disable Credential Manager:

• In the search box type “Services”
• Right click on “Services” and select “Run as Administrator”
• In the Services Window, look for Credential Manager Service and click “Stop”.
• Restart the computer and go back the Credential Manager Service and set it to “Automatic”.
• Restart the computer again.

Please keep us updated if you were able to map your drives.

 

Managing Credentials with no password

Hi Steeboo,

Thank you for posting your query on Microsoft Community.
We understand how you feel about the situation. We're sorry for the trouble this has caused.

I suggest you to follow the below steps and check if it helps.

1) Press Windows key + r and type services.msc.

2) Right click Credential manager and Go to Properties.

3) Select Manual from the Startup type drop down menu.

4) Click Apply and OK.

5) Restart your computer and check the issue.

If the issue still persists, I suggest you to delete the web credentials and then, try to add it again and check, if it helps.

In the Credential Manager, under Web Credentials remove the web credentials and check, if it works.

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.