Windows 10: How can I remove administrator users from my Dell?

I recently bought a Dell from someone online. He told me it was reset, however, when I received the computer, it had two other administrator accounts on it. I asked him for the password to the admin users and he didn't respond. When I tried to factory reset the computer, it asked for the password to the admin user, and I didn't have it. Now I'm left unable to update to Windows 11 and factory reset the computer. Is there a way to remove the accounts from the computer, or is there no way to fix it?

:)

 

Removing a "hidden" user and user files

Thanks for your patience. I was able with "Net User" to remove the left over user. It no longer appears when I invoke Net User.

Now for the user's folder which remains behind. After performing the series of steps that you suggested, I attempted to delete this folder. The result again was an error message about permission


"Administrators" appears on the list in the list of advanced security.

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

Can I safely remove Administrators, Authenticated Users, System, Users

Make a system image then try it and see how it behaves. Given that you are so safety conscious that you blocked out part of your computer name in your diagram, why are you even considering this extraordinary step? In other words, what benefit do you hope to gain? If this is something about setting up a home network then I'd suggest, at most, sharing your C:\Users\YourUserName folder instead of the whole drive. All the best, Denis