Windows 10: How can I remove pc from my link to windows mobile application?

How can I remove an account from link to windows mobile application. I'm facing an issue I reinstalled windows on my pc and my link to windows app is still showing me that pc. I connected my pc to link to windows app again. And know I see to same named pc on my mobile application. How can I remove old one from mobile application?

:)

 

Issue with Removing Old Device from "Link to Windows" Application

Dear Microsoft Support,



I am experiencing a persistent issue with the "Link to Windows" (formerly known as Phone Companion) application. Here is a detailed explanation of the problem and the steps I have taken so far:



Problem Description:



I had activated the "Link to Windows" application on my laptop.

Subsequently, I had to format my SSD and reinstall Windows on the laptop.

Before formatting, I did not log out of the "Link to Windows" application on the laptop; I only logged out from the mobile app.

After reinstalling Windows, I reactivated the "Link to Windows" application on my mobile device and linked it to the same laptop.

Now, in the mobile application, the old instance of my laptop (the one before formatting) still appears as an active device.

There is no option to remove this old device from the mobile application.

Attempts to Resolve the Issue:



I logged out and logged back in on the "Link to Windows" application on my mobile device multiple times.

I checked my Microsoft account online and found no reference to the old device; only the current laptop is listed.

I contacted Microsoft Support, and after two hours of troubleshooting, we were unable to resolve the issue. The support agent ultimately informed me that they did not know how to fix the problem.

I attempted the following additional steps:

Uninstalled and reinstalled the "Link to Windows" application on my mobile device.

Cleared the data and cache of the application.

Logged out of my Microsoft account on both devices and logged back in.

Checked Microsoft Teams and other Microsoft services for linked devices, but the old device does not appear there.

Ensured that the device is not listed under "Your devices" in the Microsoft account settings.

Request for Advanced Support:



Given the persistence of this issue despite extensive troubleshooting, I am requesting advanced technical support or escalation to a specialist team.

The problem seems to be specific to the "Link to Windows" application and possibly related to backend data synchronization.

I appreciate your attention to this matter and look forward to a resolution. Please let me know if you need any additional information or access to diagnostic logs from my devices.



Thank you for your assistance.



Best regards,

 

How to Remove Mobile Devices

If you can't find the listed mobile devices on both links, you can try removing it on the Phone Link app on your PC. Open the "Phone Link" application and look for settings or options related to managing connected devices. There might be an option to unlink or remove specific devices within the app itself. Let me know if you can see the list of mobile devices and if you're able to remove/unlink it.

 

Removing applications

Actually the right way of removing or un-installing an application on a Windows Mobile Pocket PC would be to goto Start > Settings > System tab, select Remove Programs menu. From there you can see the list of installed applications and un-install everything
that you don't need or use.

What you tried above with File Explorer is just to delete a file, useful for deleting the downloaded file and other stuffs but not a good way to remove an application.

NiCK Carty..



http://