Windows 10: How can I remove this it just appeared on my desktop.

How can I remove this? it just appeared on my desktop

:)

 

How to remove en.softonic malware that appears on desktop periodically

A kind of malware has somehow gotten onto my win 10 PC. What I get is a small advertisment that pops up in the bottom right on my desktop... When I turn it off (clicking the corner X). It comes back again some time later but with different content.

I haven't timed it but seems lake maybe a 1/2 hr.

I've googled extensively but all the instructions I've found, tell you to use the windows uninstaller to uninstall softonic. And maybe some manual clean up after the uninstall. But there is nothing installed with `softonic' in its name and even when the ad is running there is no process running with softonic in its name.

All the google hits appear to assume the windows uninstaller will know about softonic. Even the manual parts of some of the hits appear to assume you have been successful in unintalling it.

The instructions also suggest several free malware removal products and claim any of them will remove it.
`Zema Anti-malware', `MalwareBytes' and `AdwCleaner'

I tried all those listed in one of the instruction sets, ran the scan but none of them found whatever is running the little softonic pop up ad.

This type of malware apparently falls into a category called a `PUP'.

I never found in the google hits what expected would be there somewhere. A list of steps to remove something like this by hand.

Can anyone here advise me?

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

An email set up was deleted... How do I removed it from my Computer?

Hi,

I suggest you to log into account.microsoft.com and check whether the account is listed there.

I also suggest you to follow the steps below to remove the account and check if it helps.

• Press Windows +R to open run command.
• Type netplwiz.
• In the dialogue box that appears. Select the account that you wish to remove.
• Select remove.

Please post back if you need further assistance, we will be happy to assist you.

Thank you.