Windows 10: How can I resolve the “We encountered a problem. [1001]” error when logging into Microsoft...

After starting my PC as usual, I realize that my 365 applications as well as the EDGE browser display an error at the level of the login account saying that it is not possible to access my account and invites me to log in to resolve the problem. Once I attempt to log in, the following error message appears: Error We encountered a problem. [1001] Correlation Id: 017a9580-9f97-403d-b343-7dde2a73e2c6 Timestamp: 2024-03-10T20:31:50.000Z DPTI: 2db6159a7cc1f9c776ed4603ac57d4d214354c40ca94b16c0795acd895ad0041 Error Tag: 7q6ca Error Code: 1067

:)

 

upgrade problems from win7 to win10

I've suggested some basic steps... but no guarantees that will help. The tutorial has details if you work thru the section on resolving errors- the logs are not diagnostic.

 

blue dump event id 1001

while running my application it is getting tempered and showing blue screen.when i checked event logs,showing bug check error with event it 1001.this is happening only for one application.please suggest way to resolve it.

 

Error Log Reading

Hi ankurshaswat.

Sorry I can't tell from logs but all data appears to be very old. Like September. Here is a list of quick fixes that can help from an MS article.
https://docs.microsoft.com/en-gb/win...dy_UpgradeTips
Quick fixes The following steps can resolve many Windows upgrade problems.

• Remove nonessential external hardware, such as docks and USB devices.
• Check all hard drives for errors and attempt repairs. To automatically repair hard drives, open an elevated command prompt, switch to the drive you wish to repair, and type the following command. You will be required to reboot the computer if the hard drive being repaired is also the system drive.
  • chkdsk /F
• Attempt to restore and repair system files by typing the following commands at an elevated command prompt. It may take several minutes for the command operations to be completed. For more information, see Repair a Windows Image.
  • DISM.exe /Online /Cleanup-image /Restorehealth
  • sfc /scannow
• Update Windows so that all available recommended updates are installed, and ensure the computer is rebooted if this is necessary to complete installation of an update.
• Uninstall non-Microsoft antivirus software.
  • Use Windows Defender for protection during the upgrade.
  • Verify compatibility information and re-install antivirus applications after the upgrade.
• Uninstall all nonessential software.
• Update firmware and drivers.
• Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process.
• Verify at least 16 GB of free space is available to upgrade a 32-bit OS, or 20 GB for a 64-bit OS.

Once you done all of the above could I suggest you follow this tutorial to install the upgrade. While non destructive I would recommend backing up all data off device.

Repair Install Windows 10 with an In-place Upgrade

Then repost the logs please.