Windows 10: How can I restore files that have been deleted a long time ago?

I already tried going to recycle bin and they are not there. I tried using google and all the options that they had available and none of those tips and tricks worked. I log into my old device and they are still there but it shows that they are uploaded to the cloud and have to download them to watch them but at the same time i am unable to download them. I need a way to fix this issue and restore all my lost data because my grand father passed away and that device has all my memories of him that was on the cloud. I have screenshots that are availble to be shown that the devices still has

:)

 

Deleted file restore software.

Shute I never thought about system restore. But its been more than a week now, don't know if I can go back that far. But even then will it put back user files?

 

Deleted file restore software.

Oh.

So your running the backup software from the server and not the computer.

Yep I see whats happened. Just for the future (althought I am sure you wont make the same mistake again) make sure you select and option that says "if it cant find the file, DONT delete". If it doesnt have that option...switch to SynbackSE.

An FYI: difference between incremental and differential is that differential copies all new / changed files since the last full backup......incremental copies all new / changed files since the last backup no matter what it was (incremental/full/differential).

Now to get your files back:

Tried a system restore on the server?

 

Deleted file restore software.

I cant remember if it recovers old files OR leaves new files on the computer even after you do the restore. I havent used it in a while.