Windows 10: How can I sign in to my account when the pin does not work and other sign in options are...

Hello,My son has a computer and uses my windows account for it. He recently restarted his computer and now on the login screen it displays the message "Something happened and your pin isnt available. Click to set up your pin again. When I click "Set up my pin", It says I need to install app for task. Once I click yes, it takes me back to the 1st screen that displays the Something happened message. I tried to go to advanced options but it ask for my password, when I enter it says incorrect password, but its the same password that I enter to logon to my microsoft account, so Im at a loss.

:)

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Add PIN or Change PIN in Sign in Options

I have already set a PIN for my Local Account and my "Sign in Options" in Settings looks like this showing "Add" under PIN:





Various sites I have visited indicate that as I have already set a PIN I should have the option to "Change" or "I forgot my PIN". like this:





Can someone explain why there is a difference please?

 

PIN sign in option

How to remove PIN sign in option on local account sign in. It is not secure as it cannot be configured to work with a third party 2fa device.