Windows 10: How can I stop a blue screen on roblox?

So I've been playing roblox on a 8.1 windows labtop for more than a year. And just 1 month ago it start to show the blue screen everytime i joined a server. I've tried different methods like use the troubleshooting, clean the pc, and I've even done a manual factory reset too. And none of them worked, not sure I need a new labtop but if someone can help me out that would be great! Please and thank you.

:)

 

Roblox causing blue screen

It started after getting a recent roblox update which was around 5 days ago, the second roblox launcher says something like ready to play or whatever it just causes the blue screen. I tried updating my drivers and uninstalling an antivirus but nothing helped.The stop code i got was 0x00000667.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Roblox causing blue screen

Hello! My name is Cristiano. I'm an Independent Advisor. I'm glad to help you.

It's possible that the blue screen error you are experiencing when launching Roblox is related to faulty hardware or drivers, but it could also be caused by issues with the game itself.

- Make sure you have the latest version of Roblox installed. You can do this by opening the game launcher and checking for updates.

- Update your graphics drivers. Outdated drivers can sometimes cause crashes or blue screens. Check the website of your graphics card manufacturer to download the latest driver software.

- Try running the game in compatibility mode. Right-click on the Roblox launcher icon and go to Properties > Compatibility, then select Windows 8 from the dropdown menu and check the box for "Run this program as an administrator."

- Run a malware scan. Malware can cause all sorts of system errors and may be affecting your Roblox experience.

If none of these steps solve the problem, you may need to contact Roblox support for further assistance.