Windows 10: How can update my graphic card driver if I don't know what is the model or even the brand...

Basically I have and old pc model with Windows 10 in a class room, and I don't know what is my card, so, how can update my graphic card driver if I don't know what is the model or even the brand of the card.

:)

 

My radeon HD 8670m graphics card isn´t useable, after windows 10 update

Hi Cadwell,

Thank you for writing to Microsoft Community forum.

• What is the make and model of the machine?
  

I suggest you to install the latest graphics drivers from AMD Drivers and Support
and see if it works. This updated driver serves both the integrated and discrete graphics.

If the drivers fail to install, the possible causes could be:

• Missing critical or recommended Windows Updates.
  
• Graphics driver and software conflicts.
  
• False positives blocked by anti-virus software.
  

Make sure, all the Windows Updates are installed and follow the troubleshooting steps listed in
Troubleshooting Common AMD Graphics Driver Installation Problems and check if it works.

Let us know how it goes.

Regards,

 

Unsupported Graphics card .

Hello Ayush,



Thank you for posting your query in Microsoft Community.



I request you to try the following steps:



Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.



Update Driver Software from the Manufacturer’s website:



Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.

 

Graphics card information.

Hi David,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

The error might occur if the Graphic card is cannot update the driver automatically.

I suggest you to update the graphic card manually by following the steps below:

• Press Windows key + X and click on
  Device manager.
• Expand Display Driver from the list.
• Right click on the Graphic driver and select
  update driver software.

Also, can download the latest version of the graphic card from the manufacturer website.

Hope the information is helpful. Please revert back with the necessary information and we’ll be glad to assist you.