Windows 10: How can you download Quick Assist using cmd/powershell/Anything but microsoft store?

I cannot use microsoft store because it dosent work. I just get an error saying i cant install, and thats it, Only way to fix it is resetting my laptop and going back to windows 10, which i cant do because i cant back it up, Thanks.

:)

 

Install Windows Store Quick Assist

I have tried in every way I know to download the new Quick Assist from the Microsoft Store but I'm getting no-where. Has anyone been successful in installing the new Quick Assist, if so, what did you do?

I've tried the usual fixed for the Microsoft Store;

• WSReset.exe
  
• Rename C:\Windows\SoftwareDistribution
  
• Run Powershell as Admin and use WinGet
  
• Login as domain admin and try installing from the Microsoft Store
  
• Attempt to add the app in Endpoint Manager (store links appear to be broken at present)
  

Thank you,

 

Quick Assist

Hi,

Thank you for writing to Microsoft Community Forums.

Please reply to the following questions to get a better understanding of the issue:

• What happens when you search for quick assist in the start menu?
  
• Are you getting any error message while opening Quick Assist?
  
• Which build version of Windows 10 is installed on your computer?
  
• Since when are you facing this issue?
  
• Did you make any changes to the computer recently?
  

However, you can try the troubleshooting steps mentioned below:

Method 1: Re-registering the app

1. Type PowerShell on the search bar.
   
2. Right click on PowerShell and select
   Run as administrator.
   
3. Type the following command and press Enter:
   
   Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
4. Once the process is completed, restart the computer and search for Quick Assist.
   

Method 2: Creating new user account

You can create a new user account and check if you are able to open Quick Assist.
To create a new user account please follow the steps from L: Create a local user
or administrator account in Windows 10.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.

Nikhar Khare

Microsoft Community - Moderator

 

Quick Assist not working

Good diagnostic step.

You've tried disabling 3rd party program startups, but there could be more things starting beyond those listed in the task manager startup list, if that's what you used.

Ideally you would have hands on access to both PCs... but that's not so. All credit to them for creating a new user account etc.

If you wished to disable more startups on the problem account you could use Autoruns (free from MS). But that seems asking a bit much of someone else remotely.

Of course, the problem could have nothing whatsoever to do with startups... you might want to check all services are default, for example, in particular those necessary for this.

Presumably it's not been blocked by the firewall:

Get and Give Remote Assistance with Quick Assist app in Windows 10
- some unfinished discussion as to whether both accounts had to be MS accounts or not.

I found this:

Windows 10 Quick Assist: Helpful Remote Assistance App or Potential Vulnerability? — Steeves and Associates


https://4sysops.com/archives/remote-control-windows-10-with-quick-assist/

This gives useful detail on how it works. For example, it uses port 443, so you need to check that's not blocked.
It also indicates how to block it- so you can check that doesn't apply.