Windows 10: How did NERO Software get installed on my computer?

Hello,
After a recent nearly catastrophic computer mishap, I had to reinstall W10 Pro and restore my system. I was cleaning out Seagate Dashboard Software and while looking in my APPDATA Roaming I found a NERO folder with what looks like Nero 11 files. I have not purposely installed Nero ever and certainly not during my restore in the last week.
Can anyone help me find out how it got in my computer and how to completely remove it? Going to be running AV scans and such.
Thanks for any assistance


:)

 

Feature update to Windows 10, version 1709 fails to install saying must remove Nero software

Feature update to Windows 10, version 1709 fails to install saying must remove Nero software. However there is no nero software on my system so I am in limbo. Please help.

 

Cannot uninstall Nero-Burning Rom and unable to update Windows 10

Ok,

Was the Nero Burning Rom product initially knowingly downloaded and installed by you or was it perhaps included by the devices OEM as a bundled package of software? (Note that Nero products are commonly used by OEM's in their bundled software packages on
new devices, most often these Nero products are named "Nero (whatever numerical name) Essentials").

If the Nero Burning Rom had been installed as a standalone software product (not as an "Essentials" OEM installed) then you might be able to rectify the situation by downloading and installing the product anew and then be able to uninstall it if you want
to be rid of it?

With Nero, the thing to look for is the Nero Control Center within the start menu under N>Nero, If the Control Center is found there then this is were you will be manipulating the Nero products. Other than that, you will most likely be able to navigate to
what you may need at the link below, (Do note that Nero is not exactly intuitive for use, nor interaction for that matter, for those that have not previously become familiar with it, to say the least, there is a learning curve).

Nero Online Store - Buy the latest Nero Software versions

Let us know what you find and/or how it goes from there. If you need more help just let us know.

-Richard

 

Arrived here with Seagate's dashboard when I installed a Seagate NAS, "Seagate Cloud Storage Service Powered by Nero", got the Nero Folder here however it is now empty, presumably as I uninstalled the Dashboard.

 

You could download and install Revo Uninstaller Free version. I have the Pro version myself. It is pretty good at removing programs and all traces of it.
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

 

Hello clam1952,
Thanks for your response!! Makes sense as it is dated the same as when I installed Seagate Dashboard. It left an empty folder in the user appdata, but left something about an online service with files in the appdata of the administration account.
Glad to know what it is. CCleaner didn't catch it and Revo Uninstaller Pro missed it also.
Will go and dump it, manually!!
cheers

 

Howdy Oldmike65,
Good advice that I'd already taken!! I always use Revo Uninstaller Pro, but it missed these files as noted above. Thanks for your response!

 

Did you try its "Hunter Mode" ....has lots of features, besides the normal ones. But, anyhow glad you got it solved.

 

Actually no I don't believe I've ever gone beyond advanced scan on regular uninstall. I'll have to look into that, thanks again