Windows 10: How did one of my children, whose birthdate is entered as 9, get kicked out of my family group?

When I try to manage my family I have noticed that my daughter, aged 9 is another family group. The problem is, the parent listed is my wife, but she doesn't have a Microsoft account! We use the same home PC and my wife only has a local account. I have no idea how she got to be managing a family with only my one daughter in it. The suggested solution is to log in as my daughter and leave the family group, but she can't leave the assigned family.

:)

 

Error while changing my son's birthdate to be a child account: "Your birthdate cannot be updated at this time"

My son's account was set up as a standard Microsoft adult account. When I try to change his birthdate to be a child, I get this error:

Your birthdate cannot be updated at this time.

• He is already listed as in my family and shows in my Family list as an adult
• I am not allowed to manage his account from my own account (because he's listed as an adult)
• I have his login
• While logged into his account, I am given the option to change his birthdate, but it doesn't work.
• When I try to change the birthdate from within his account, I am given a prompt that I will be charged $0.50 to change his account into a child account.
• I agree to the $0.50 charge.
• Instead of updating his birthdate or asking for CC info, I get that error: Your birthdate cannot be updated at this time.
• If I change his country to Canada, I can update the birthdate, but the account still isn't a child account (which is my entire goal)
• If I try to change his country back to USA while keeping the correct birthdate, I get that same error above saying the birthdate cannot be updated at this time (even though I'm changing the country; not the birthdate).

Please help. I just want my son's account listed as a child account so I can manage his account and content restrictions. I have three children in my Family account. Two of which are showing as adults but are children.

How do I update my child's birthdate to convert his standard account into a child account?

 

Family Safety weekly report being CC'd to my children

Hi,

As the information of Family Safety Report are going to children by default, we would like you to do a refresh on the child account and see if the issue persists.

To remove/re-add a child account, please follow the steps below:

1. Sign in to Family Safety using the parent account.

2. Click Manage list of Family Members.

3. Select the child account, and then click Remove. Click Remove to confirm.

Please refer the below link on removal or turn off the family features:

http://windows.microsoft.com/en-us/windows/family-features-remove-uninstall-faq

After troubleshooting, we would suggest you to add the children account. The reports will not be CC to children.

The below link will help you to add your children's account:

View device and app use with Family Safety activity reporting - Microsoft Support

For more information on Family Safety Account on Windows 10, please refer to the below link:

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If the issue still persist, we would suggest to write back to us with the results for the above steps provided, we will be happy to assist you.

Thank you.

 

Google Play policies updated to make safer for children and families

Source: https://android-developers.googleblo...-for-kids.html