Windows 10: How do I access the face id protected note from an iPhone backup?

A few days ago I traded in my apple iPhone for an android and I made a backup of the iPhone's data on my PC. There were some things that didn't transfer properly and one of these is a file from the notepad app on the iPhone. It has sensitive information on it so I put a lock on it that was accessible through my face id. I'm using various iPhone backup viewing applications and I'm having no trouble logging into the backup of the phone itself. When I get to the note file, it says it's password-protected and I can't use my passwords to unlock the file. My theory is that since it was protected by

:)

 

backup protected dvds

I want to create backup copies of my favorite DVD collections and I tried Nero but it said that the DVDs are protected. I tried looking for another software and I found this list of DVD copy software that claimed to be the best for copying protected DVDs. I need a feedback from someone who has tried using any of these software before I'll buy one. I just want to make sure so I can burn my DVDs and not my money. If you have any other suggestions or recommendations I would really appreciate it.

 

Connect my iPhone XR to Windows 10 desktop

I need to connect to iTunes to backup iPhone contents and sync my iPhone XR with new purchases from the Store to my Windows 10 desktop. According to Apple, the Windows 10 desktop must be Unlocked in order for
iTunes to update and sync to my iPhone XR.

I get the message "Trust This Computer? Your settings and data will be accessible from this computer when connected wirelessly or using a cable." when I connect the iPhone to my Windows 10 desktop via usb
cable.

My specifications are:

• iTunes Version 12.10.7.3.
• iPhone XR iOS version 13.3.1. Version 13.5 available.
• Windows 10 Version 1903 for x64-based Systems (KB4497165).

I have tried previous suggestions:

• Reset Location & Privacy on iPhone.
• Tried a different USB cable for connection of the iPhone and Windows 10 desktop.
• Turned off Wi-Fi on iPhone.
• No personal hotspots defined on iPhone.
• Found this article: https://support.apple.com/en-us/HT202778. Followed the suggested steps with no luck.
• Found this article: https://support.apple.com/en-us/HT204095. Look at step four. "If you see a Trust this Computer alert, unlock your device and tap Trust:. How do I
  unlock the device? Which device -- PC or iPhone?

Any suggestions?

 

Face ID not working in Surface Pro 6

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are unable to use the Face ID on your Surface Pro 6, we will look into this for you. We would like to know if you are aware of any changes on the computer recently.



However, I suggest you to refer the steps mentioned below and check if that helps in resolving the issue:



Method 1: Resetting Windows Hello Biometric Database



You can try resetting the Windows Hello Biometric Database and check if that helps. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Look for Windows Biometric Service, double click on it and click on
   Stop.
   
4. Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the
   WinBioDatabase folder.
   
5. After taking a backup of the files, delete all the files.
   
6. Now, open Services by following step 1 and 2, and restart the
   Windows Biometric Service.
   
7. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again.
   

Method 2: Installing Windows Hello Face Driver



If method 1 didn’t help. You can try to reinstalling the Windows Hello Face Driver. Follow the steps mentioned below:

1. Press Windows key + E, to open
   File Explorer.
   
2. Navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver
   
3. Look for HelloFace.inf and
   HelloFaceMigration.inf file, right click on each file and select
   Install.
   
4. Restart the computer.
   

For additional information, you may also refer the article
Troubleshoot problems with Windows Hello on Surface.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator