Windows 10: How do I cancel my free trial of the Windows DVD Player?

HiI started a 7 day free trial of the Windows DVD Player. Please let me know how to cancel the free trial so that I am not billed at the end of the trial.I already checked the Services & Subscriptions section of my account and I don't see the trial for this app listed anywhere.Thank you

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DVD PLAYER FREE TRIAL

Hi,

Thank you for posting to Microsoft Community.

Please confirm the following things for me.

1. Which DVD player are you trying to download from the Microsoft store?
   
2. Are you receiving any error code or error message when you try to download a trial version of a DVD player?
   

Please open Microsoft Store in your Windows 10 and sign-in with your Microsoft account. You can refer this article to ‘Get
a DVD player app for Windows 10’, you should be able to find three dots beside the ‘Buy’ button, click on the three dots, you will find an option to download a ‘Free trial’.

Hope it helps.

Aaron Summith

Microsoft Community – Moderator

 

trial of windows DVD player

trial player does not work how do I cancel trial period

 

Unable to use Windows DVD Player 7 day trial

Hi,

Thank you for writing to Microsoft Community Forums.

Please reply to the following questions to help you further:

• When you say, “I downloaded the free 7 day trial” are you referring to Windows DVD player application from the Microsoft Store?
  
• When you say, “still it pops up and does nothing” do you mean that the Windows DVD player application is not opening or is it crashing?
  
• Are you receiving any error message?
  

I would like to inform that if you are using the Free trial of Windows DVD player application it will only allow you to check whether your device is compatible or not. You will not be able to watch movies during the free trial. Please refer the screenshot
below.





However, if you are unable to launch the application or if the app is crashing, please refer the steps in the article

Fix problems with apps from Microsoft Store and check if that helps in resolving the issue.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator