Windows 10: How do I cancel my subscription?

Discus and support How do I cancel my subscription? in Windows 10 Gaming to solve the problem; I signed up for the year subscription to premium in order to remove a watermark from a project, but have no idea where I access my subscription... Discussion in 'Windows 10 Gaming' started by sam pan2, May 13, 2025 at 9:32 PM.

  1. SAM PAN2
    sam pan2 Win User

    How do I cancel my subscription?


    I signed up for the year subscription to premium in order to remove a watermark from a project, but have no idea where I access my subscription settings so that it won't renew next year?

    :)
     
    sam pan2, May 13, 2025 at 9:32 PM
    #1
  2. CHANDY - MSFT
    Chandy - MSFT Win User

    How to Cancel my subscription?

    Hello, Patricia Thornberg

    Welcome to Microsoft Community.

    Based on your description, it seems that you need to cancel the subscription of the current account, I'm not sure which service you are subscribed to, since the community only provides technical support at the software level, involving the cancellation of Microsoft services, such as Microsoft 365 or Xbox subscription.

    Here some general steps to cancel a subscription on your Microsoft account:

    1. View this website ->Cancel your Microsoft subscription - Microsoft Support and click the cancel Microsoft 365 or cancel Xbox.
    2. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription.
    3. Find your subscription and select Manage.
    4. On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
    5. Scroll through and follow the instructions on the page to proceed with cancellation.
    • Or you could contact the online staff to Contact - Microsoft Support
    • Type your issues like Cancel my subscription > Get help
    • Click the contact support below and select the category of Other Product and Cancel my subscription
    • Now you will get a new windows of Chat with a support agent in your web browser
    Hope it helps! If any update, welcome to share with us.

    Best regards,



    Chandy |Microsoft Community Support Specialist
     
    Chandy - MSFT, May 13, 2025 at 9:35 PM
    #2
  3. COLBY M1
    colby m1 Win User
    Cancel subscription

    I need to cancel a monthly subscription but I can't find it in my subscriptions. I have the order # and I am being charged monthly, how can I cancel this? We have logged in to the accounts and cannot find the subscription listed to cancel it.

    It is Order #:

    e34d5408-35d1-45c2-aa11-79878dd5201a

    $7.99/mth

    Thanks

    Janelle
     
    colby m1, May 13, 2025 at 9:35 PM
    #3
  4. KH_01234
    KH_01234 Win User

    How do I cancel my subscription?

    Canceling a subscription

    Why can I not reach ANYONE on ANY phone number listed? I’m being charged for a subscription that I’ve tried for 2 + years to cancel. I can never reach anyone and have no log in information to login to cancel said subscription. This is absolutely the worse system ever!
     
    KH_01234, May 13, 2025 at 9:35 PM
    #4
Thema:

How do I cancel my subscription?

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