Windows 10: How do I change scroll direction of a mouse NOT listed under Mice?

Discus and support How do I change scroll direction of a mouse NOT listed under Mice? in Windows 10 Drivers and Hardware to solve the problem; I have a new computer (Dell) and have never before had a PC (Macs only). I connected my favorite mouse, a Logitech M325, and it's working in the normal... Discussion in 'Windows 10 Drivers and Hardware' started by salishsong, Jun 3, 2019.

  1. How do I change scroll direction of a mouse NOT listed under Mice?


    I have a new computer (Dell) and have never before had a PC (Macs only). I connected my favorite mouse, a Logitech M325, and it's working in the normal way. But I want to change the scroll direction to Natural Scrolling - what I'm used to. I've followed the directions available online. Under Mice - Hardware in Control Panel, there's just one mouse listed, an HID-Compliant mouse. First, I assumed that was the one I was using, so I changed it. Turns out that applied to the wired mouse that came with the computer and its scroll direction was successfully changed, as I found out when I plugged it back in. So these directions would work with my computer, but my mouse just isn't showing up as an HID-compliant mouse in the Mice area. I think I found it though...listed as a keyboard. And keyboards don't appear to have a path with a numeric string where I could change the digit to reverse scrolling. I'd appreciate any suggestions on how to fix the scrolling - either how to get my mouse to show up in the Control Panel as a mouse, or a work-around. Thanks.

    :)
     
    salishsong, Jun 3, 2019
    #1
  2. Sher Amo Win User

    Wired Mouse jumps in the opposite direction when scrolling

    Hi Jason,

    This can be due to a recent change in the configuration of your device.
    To help us determine the appropriate troubleshooting steps that can resolve your concern, we would like to ask the following questions:

    • Have you tried to use your mouse to a different computer? If yes, did you encounter the same concern?
    • What is the make and model of your mouse?
    • Have you made any recent changes before you encountered this issue?
    • What troubleshooting steps have you done so far to resolve your concern?

    In the meantime, we recommend that you unplug the device and use another USB port to reconnect your mouse. If the issue still persists. We suggest that you uninstall the device through device manager. To do this, follow the steps below:

    • In the Search box, type DeviceManager and press
      Enter.
    • Click on Mice and other pointing devices.
    • Right-click from the device and click on Properties.
    • Go to Driver tab and select Uninstall.
    • Restart your computer for the changes to take effect. Note that Windows 10 includes the native drivers of your mouse. It will be reinstalled automatically.

    We look forward to your response.
     
    Sher Amo, Jun 3, 2019
    #2
  3. Jerky Mouse Wheel Scrolling.

    Hi Arron,

    Thank you for posting your query in Microsoft Community.

    I suggest you to update the Mouse drivers by following the steps below:

    • Type Device Manager in the Search box and press Enter.
    • Expand Mice and other pointing devices.
    • Right Click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update the Mouse driver.

    Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Jun 3, 2019
    #3
  4. Argel Obm Win User

    How do I change scroll direction of a mouse NOT listed under Mice?

    Mouse scrolles up when im scrolling down

    There may be an issue with the driver of your mouse that is why you're encountering difficulties when scrolling. We suggest that you uninstall the driver of your mouse, and then restart the computer to re-install the driver. To do this, follow these steps:

    • Right-click the Windows logo (Start button).
    • Choose Device Manager.
    • On the Device Manager window, double-click Mice and other pointing devices.
    • Right click the mouse driver, and then click Uninstall.
    • On the prompt window, click the check box and click OK.
    • Turn off the computer by pressing the ALT and F4
      buttons together, and then press Enter. Please take note that you may need to press the buttons twice for you to see the window that will allow you to turn off the computer.
    • After turning off the computer, turn it on after 10 seconds.
    • Check if you can scroll properly.

    Kindly share with us the result.
     
    Argel Obm, Jun 3, 2019
    #4
Thema:

How do I change scroll direction of a mouse NOT listed under Mice?

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