Windows 10: How do I close a question asked here on Answers.Microsoft.com when I figure it out and...

How do I close a question asked here on Answers.Microsoft.com when I figure it out and answered my own question?

:)

 

When I ask Cortana a question, it will not bring up edge to give me the answer.

When I ask Cortana a question she can't answer automatically, she just closes and Edge does not comes on with suggestions like it used to be.

 

Cortana is often unable to answers the asked questions

Hello Bimal,

Thank you for your continued patience on this issue. Let me assist you further from here.

Please follow the below suggested methods and check if it helps.

Method 1:

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  
• 
  Restart the computer.
  

Ref: Using System File Checker
in Windows 10

Method 2:

If no corrupted system files were found in the previous state or were irrecoverable, then I suggest you to try the following steps to deploy the DISM command lines:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

• 
  Close the command prompt and restart the PC and check if it works.
  

Method 3:

If the issue still persists, I suggest you to check if the same issue occur when logged in through a different user account.

Follow the steps:

• Assuming that you are already logged on to your user account in Windows 10, click the Start button.
• From the Start menu, click your name from the top of the left pane.
• From the displayed options click Sign out.
  
• From the login screen, click to the different user account you want to switch to.

However, if you do not have a separate user account, I suggest you to create another administrator user account by referring to the Microsoft article here: Set
up accounts.

Hope it helps this time.

Thank you.

 

how to ask questions in microsoft forum

Hi,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

Please share these details.

• What is the exact issue you are facing with windows?

I would request you to provide us the proper description of the issue so that we can help you in best possible way.

As your question does not contain all the required information needed for us to help you.

I suggest you to Refer the link on how to ask questions or help on Forums.

Suggestions for asking a question on help forums:

http://support.microsoft.com/kb/555375

Kindly post back with the updated information of the issue for further assistance.

Thank you.