Windows 10: how do i completly log out of an computer that i dont have

i sold one of my computers and forgot to reset it and i need the account off that computer quick pls help me

:)

 

Computer not shutting down completly

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it helps:

Method 1: Run System and Security
troubleshooter

Windows Update troubleshooter checks the network adapter and Windows Update services & tries to fix them automatically.
Refer the following steps:

• Press Windows key + X and click on Control Panel.
• Select Troubleshooting.
• Select View all on the top left corner.
• Open ‘System and security’
  troubleshooter.
• Follow the on-screen instructions.

Method 2: Clean boot

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot:

How to perform a clean boot in Windows - Microsoft Support

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer
to Normal startup mode.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

how to disable bit locker completly. i dont have a password or the code to do so

how to disable bit locker completly. i dont have a password or the code to do so?

 

Black Screen after Log on


Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad