Windows 10: how do i connect my laptop to my tv using HDMI output

how do i connect laptop to tv using HDMI output

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Laptop not recognizing TV through HDMI connection

Hello everyone!

First I do apologize if this is not the correct section for this thread.

I've had issues connecting my laptop to TV for the past day. Connection is done through an HDMI cable. Connection was good up until it randomly turned off itself while playing a game. There have been no hardware or software changes whatsoever that would affect it.

TV is SAMSUNG, Model: UE32J4000AW. Laptop info is available in My PC Specs. (laptop is brand new, week or two old)

Here's what I've tried so far:

• 3 different HDMI cables
• switching between ports on TV
• tried all projection options on Laptop
• Disable / Enable both Intel and Nvidia drivers
• Rollback Intel GPU driver and installed it back to latest version
• Re-installed Nvidia driver
• Restarted PC and TV
• Scan for hardware changes through Device Manager
• Checked Intel and Nvidia control panels - there were no available options
• Apparently both HDMI ports on the TV work as I tried them with a tv box.

I think that's all I've tried so far, will add anything else if missed. Open to suggestions.

 

HDMI audio output to Sony TV

Hi,

One possible reason why your HDMI audio output was not working due to outdated drivers. To isolate your issue, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• Did you get any error messages when you tried to connect your computer to your TV?
• Have you tried updating your HDMI audio driver?
• What troubleshooting steps have you done so far?

We're looking forward to your response.

 

LG TV HDMI output doesn't work for specific Dell computers

Hi

Welcome to Microsoft community.

It seems like you are experiencing compatibility issues between certain Dell laptop models (Latitude 5430 and 5440) and your LG TV (model 65UK7500PJA) when using HDMI. While it's challenging to pinpoint the exact cause without detailed hardware and software analysis, there are a few possible reasons and steps you can take to troubleshoot and potentially resolve the problem:

1. HDMI Cable and Port: Ensure that you are using a high-quality HDMI cable and try different HDMI ports on the LG TV. Sometimes, specific HDMI ports on the TV may have compatibility issues with certain devices.
   
2. Resolution and Refresh Rate: Verify that the resolution and refresh rate settings on the Dell laptops are compatible with the LG TV. Lower the resolution and refresh rate on the Dell laptops to the native resolution and refresh rate of the TV to check if that resolves the issue.
   
3. HDMI Output Settings on Dell Laptops: Some laptops allow you to customize the HDMI output settings. Check the display settings on the Dell laptops to ensure they are set to duplicate or extend the display to the external monitor (TV).
   
4. HDCP (High-bandwidth Digital Content Protection): HDCP is a copy-protection feature used in HDMI connections. It's possible that the newer Dell laptops are using a different version of HDCP that is not compatible with the LG TV. In this case, check for firmware updates for your TV that might address HDCP compatibility.
   
5. Different HDMI Standard: Newer Dell laptops might be using a different HDMI standard (e.g., HDMI 2.0) than the older models (e.g., HDMI 1.4). Ensure that both your LG TV and Dell laptops support the same HDMI standard.
   

Please feel free to let me know if you have any further updates, thanks.

Best regards

Derrick Qian | Microsoft Community Support Specialist