Windows 10: How do I contact a person at Microsoft?

I sent payment to Microsoft to renew my 365 only to realise it hasn't ended yet. Clearly this was a scam. My bank wont refund me until I have contacted Microsoft but I can't. I am going round in circles trying to speak to a human and none of the automated options are relevant. What can I do?

:)

 

Cannot add contacts personal folders to address book in Outlook 2016

Many thanks for all your suggestions, HippsieGypsie, but nothing seems to be working. I cannot delete my folder so I have to keep trying to get it included in the list of available address books. My contacts are all in the Contacts - Personal Folders, but this list is not included amongst those offered by Outlook as a default address book.

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Delete a person from Microsoft People

I did manage to remove the person from my Microsoft people app by uninstalling Skype and reinstalling it. However, when I open Skype and enter the person's name it shows that he is listed in my Skype contacts (I'm not mistaking this for the others of
similar name in the Skype directory). Yet, when I view my Skype contacts on all of my devices, the person is not listed. The only link to this person is that apparently I made a call to him a while back, but he is not one of my Skype contacts. Suggestions?