Windows 10: How do I correct issue with hyperlinks in emails not working?

Discus and support How do I correct issue with hyperlinks in emails not working? in Windows 10 Gaming to solve the problem; Hyperlinks in emails both in Edge and Chrome do not link but just open page with message that "this site cannot be reached". Since it occurs with... Discussion in 'Windows 10 Gaming' started by ThomasCarothers, Apr 20, 2023.

  1. THOMASCAROTHERS
    ThomasCarothers Win User

    How do I correct issue with hyperlinks in emails not working?


    Hyperlinks in emails both in Edge and Chrome do not link but just open page with message that "this site cannot be reached". Since it occurs with different emails and in two different browsers, I suspect it is a system issue. Turning off firewall has no effect.

    :)
     
    ThomasCarothers, Apr 20, 2023
    #1
  2. RAVINATH P
    Ravinath P Win User

    windows 10 hyperlink opening

    Hi Steve,

    Sorry for the delay in response.

    • Do you have Internet Explorer set as a default program?
    • Do you face the issue only with the hyperlinks from an email?
    • On which email application do you face this issue?

    We would suggest you to copy the hyperlink or use an hyperlink from a wordpad and check if you face the same issue.

    Get back to us with the details to further assist you.
     
    Ravinath P, Apr 20, 2023
    #2
  3. CLAYTO
    clayto Win User
    Hyperlinks are not working in any email app.

    I have seen earlier posts regarding this but the suggested fixes have not worked for my problem. The hyperlinks are not working in any desktop email app, viz. Mail, Yahoo, Google, TouchMail. What is more is they do not work in the online versions either. Realizing this is probably related to defaults I have examined: 'by file type, by protocol, by apps, by program.' The procedures described do not seem to be quite correct for my OS, perhaps they are out of date now? In particular there is a reference to 'click the all box.' I cannot find an 'all box.'

    Advice please?
     
    clayto, Apr 20, 2023
    #3
  4. RANDAL G.
    Randal G. Win User

    How do I correct issue with hyperlinks in emails not working?

    Hyperlinks are not active in received email

    Hi cmcfarling09,

    Welcome to Microsoft Community. I’m happy to assist you with your concern, about hyperlinks are not active when received as email.

    I understand how tough it is to have this kind of issue with your SkyDrive. We would like to ask a few questions in order to isolate the source of the issue and to provide you with a concrete solution to resolve your problem with SkyDrive.

    • Can you provide us detailed and exact steps on how your share the picture from your Windows phone?
    • Does the same issue occur when you share the picture as email on PC using a web browser?
    • Are you sending the picture as an email or are you just copy and pasting the link when creating an email?
    • Does the same issue occur when using other web browsers?
    As an initial troubleshooting, we would like you to just manually create a hyperlink of the picture with a word and also try sending the picture via email instead of get a link.

    Please let us know of the result, so that we can assist you to the next step of the process.

    Thank you.
     
    Randal G., Apr 20, 2023
    #4
Thema:

How do I correct issue with hyperlinks in emails not working?

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