Windows 10: How do I delete the file "Altruistics"?

There is a file on my computer that im pretty sure is malware or virus it is called "Altruistics" and from all the research ive done aboutnn it everything leads me to thinks its a virus. I have tried to delete it from my files and it tells me that it needs administrative permission to delete even tho its my computer that no one else has access to. I even tried to delete it using Command Prompt opened as an administrator and command Prompt does think the file exists furthing my worry about how bad this thing is. If anyone can help me figure it out I would very much appreciate it if not my next

:)

 

deleting hard drive files

Hi,

May we know what type of file are you trying to delete? Would it be Office documents, media files, or picture files? If you're trying to delete files for free some space on your device. We suggest to perform a Disc Cleanup. Kindly follow the steps below to
perform the task:

• Type in Cortana Disc Cleanup
  
• Choose the files to delete
  
• Click on "Clean up system files"
  
• Click on Ok
  

For any concerns, don't hesitate to get back to us.

Regards.

 

How do I uninstall this file named "Altruistic"?

How To Remove Altruistics Malware (Virus Removal Guide)

 

windows 10 deleted my desktop files

Step 1 - I upgraded to Win 10 and lost all my files on Desktop.

Step 2 - Found the files in Network - USers- Desktop

copied all files again to desktop.

Step 3- Restarted my machine again and lost desktop files again.

Step 4 - As suggested did the following as listed below but dont find my files.

• Press “Windows + E”, open This PC/Computer
• Open Local Disc C, open Windows.old
• Click on Users, select your User name
• Go to desktop folder

Cant find my files. Why is Win 10 deleted files again and again from Desktop ?.