Windows 10: How do I diagnose this issue?

Discus and support How do I diagnose this issue? in Windows 10 Software and Apps to solve the problem; Hello,I have a PC with the following specs:CPU: AMD Ryzen 7800X3DGPU: AMD 7800XTRAM: 32GB DDR5Motherboard: X670 GAMING X AX V2OS: Windows 11 Pro... Discussion in 'Windows 10 Software and Apps' started by Kemilab, Jan 10, 2025.

  1. KEMILAB
    Kemilab Win User

    How do I diagnose this issue?


    Hello,I have a PC with the following specs:CPU: AMD Ryzen 7800X3DGPU: AMD 7800XTRAM: 32GB DDR5Motherboard: X670 GAMING X AX V2OS: Windows 11 Pro 24H2Lately, I’ve been experiencing complete PC crashes when launching Minecraft. Previously, I had issues with my PC crashing randomly while browsing, but I managed to narrow it down to the PBO settings in my BIOS. I thought this resolved the problem, but the crashes when launching Minecraft still persist.Here’s what I’ve tried so far:Reinstalling AMD drivers including trying newer versions.Using the Windows repair version worked once but now says

    :)
     
    Kemilab, Jan 10, 2025
    #1
  2. JOHAN45
    Johan45 Win User

    AMD FX OC'ers Club

    That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

    At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.
     
    Johan45, Jan 10, 2025
    #2
  3. MICHAEL GALL
    Michael Gall Win User
    Diagnosing BSOD Win10

    Hi Mouhy,

    For us to isolate your Windows 10 performance issue, we need the following information:

    • Were there any changes made on your computer prior to the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?

    Normally, this issue happens due to an unexpected shut down or restart. We suggest that you try the troubleshooting steps in this
    link.

    We look forward to your response.
     
    Michael Gall, Jan 10, 2025
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    How do I diagnose this issue?

    Always Diagnosing

    Hi,

    Based on the information that you've provided, the issue still persists after performing the troubleshooting steps recommended. To isolate your concern, we'd like to ask the following:

    • Which version of Windows are you using?
    • Have you made any recent changes prior to experiencing the issue?
    • Were you able to try any other troubleshooting steps aside from the one suggested on this thread?

    Note: To find out which version of Windows your PC is running, press
    Windows logo key + R, type winver, then select
    OK    .

    We'll be looking forward to your response.
     
    Eileen Gal, Jan 10, 2025
    #4
Thema:

How do I diagnose this issue?

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