Windows 10: how do i download apps onto my computer thanks

hi i am trying to download apps from the mirosoft website and it wont let me download the apps that i want to download can anyone help me about that thank you.

:)

 

downloading apps

Hi George,

Thank you for writing to Microsoft Community Forums.

I would like to understand the issue better, could you let me know

1. Operating system and edition of operating system you are using?
   
2. From where you are trying to download apps?
   

However you can try following steps to if you are using Microsoft store to download apps.

Step 1 :

1. Open RUN box by pressing
   windows + R button on the keyboard.
   
2. Then type WSReset.exe and click on
   OK.
   
3. Try to logging in to store with your Microsoft account.
   
4. Try downloading the apps.
   

Step 2:

1. Search for command prompt on
   Cortana search bar.
   
2. Right click on command prompt and click on
   run as administrator.
   
3. Type below command and press enter.
   
   Dism.exe /Online /Cleanup-Image /RestoreHealth
   

The above command will take some time and I would suggest you to wait until the process completes.

To know the edition of operating system,

1. Right click on This PC and click on
   Properties.
   

Hope it helps.

Manjunath H

Microsoft Community - Moderator

 

Windows 10 Apps from the store wont download

Hi Sumon,

Sorry for the delay in response.

• Do you face this issue only with these apps?
• Did you try downloading other apps?
• Did you try stopping these apps and then downloading it again?

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search
  box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

If the steps don't work try these steps:

Try to reset the Windows store and check.

• Press Win + R on the keyboard to open run Window.
• Type wsreset.exe to reset the Windows store cache.

Hope this information helps.

 

3 Apps Not Downloading

Hi Omer,

Upon analyzing the details you have provided, there are a lot of possible causes why this issue occurred. We suggest
that you perform these methods of troubleshooting
and check if there's any changes:

Method 1: Run the Troubleshooter.

To do this, please follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Windows Store Apps
  to run the Troubleshooter.
  

After running the
Windows Store Apps Troubleshooter, run the
Windows Update Troubleshooter. Kindly follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  System and Security.
  
• 
  Click on
  Windows Update
  to
  run the Troubleshooter.
  

Method 2: Reset Windows Store.

To do this, follow these steps:

• 
  Press
  Windows Key + R.
  
• 
  Type
  WSReset.exe
  and hit
  Enter.
  
• 
  Restart
  your computer
  

Let us know how it goes.

Regards.