Windows 10: How do I enable outside users to receive individual messages from Teams users on a live...

We are having an issue where we are getting " message failed to send" because some users are outside of our Internal Microsoft Teams Organization. We want to message them during the live meetings because we are doing webinars, but it gives us a "message failed to send" because users are outside our organization. Please help.ThanksJake

:)

 

Current active users that are friends

The other reason I suggested this is that users can add characters to their username that are not alphanumeric (e.g. user*). This confuses things somewhat when looking at the list.

 

Microsoft Teams Audio faint for multiple users

We've had a number of users who recently received new devices complain of faint microphone output.

Devices affected

• 3 x New Surface Pro 7
• 2 x New Surface Pro Book 3

I'll add steps we've taken to test the device at the bottom.

So far, we believe it may be user-specific as we have been unable to replicate the issue using a local admin account.

These devices were provisioned ~1 week ago. Users raised the issue shortly after they were delivered.

There is nothing physically wrong with the devices. No bangs, scuffs, cracks, screen protectors, etc.

Steps taken so far:

On end-user profile

• Current call is done via Teams and mic audio is definitely quite low
• Checked Mic settings and are already all at max
• No Booster available for Mic
• No additional settings in Teams to enhance mic audio
• Ran Windows Updates and no updates found
• Checked Device Manager and is up to date there as well
• Computer was just rebooted not too long ago too

• Checked Recording sound options
  
• Reset sound options to default
• Troubleshoot Realtek microphone - didnt pick up anything
• uninstalled microphone realtek audio drivers
• restarted computer - tested on Teams - still very faint

On Local Admin profile

• Tested mic via camera app and teams call - Could not replicate the issue.

Please let me know if there's any additional information that would help find a solution.

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!