Windows 10: How do I find the root cause of this problem?

Discus and support How do I find the root cause of this problem? in Windows 10 Gaming to solve the problem; I’m coming here cause I don’t know how what to check next since this seems to be a problem out of my skill range. When I boot up my computer after... Discussion in 'Windows 10 Gaming' started by Leon00047, Apr 26, 2025 at 8:37 AM.

  1. Leon00047 Win User

    How do I find the root cause of this problem?


    I’m coming here cause I don’t know how what to check next since this seems to be a problem out of my skill range. When I boot up my computer after shutting it down let’s say the next morning or a couple days later the computer will boot like normal. All the lights come on and it boots to windows just fine, I’ll enter my password and I’m at the desktop. This is where the problem usually occurs. During this time the completely random btw fans will speed up and continue speeding up until boom complete system fail and it shuts off and everything slows down till complete stop. You can then hit th

    :)
     
  2. Bree Win User

    Adding a file to the root of C drive. Will this cause problems ?

    Creating files on the root of the C: drive shouldn't cause a problem for Windows, but it may be a problem for the app creating the file. The root of C: is protected and you'll get an 'administrator approval' popup if you try to manually create or save a file there. I'd create a subfolder on C: and use that.
     
  3. dalchina Win User
    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
  4. dmccoy Win User

    How do I find the root cause of this problem?

    Nvidia driver problem with 940 MX on Windows 10 x64

    I would only go back to the driver from the computers manufacturers if you experience any issues with the latest drivers from devie manufacturers.

    If everything is still working well with the clean boot then you can start troubleshooting as follows to start:

    How to determine what is causing the problem after you do a clean boot


    1. Log on to the computer by using an account that has administrator rights.
    2. From Start, search for msconfig. (In Windows 10, use the Search box from the Start menu. In Windows 8 or 8.1, swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.)
    3. Select msconfig or System Configuration from the search results.
    4. Tap or click the Services tab, and then tap or click to select the Hide all Microsoft services check box.
    5. Tap or click to select the upper half of the check boxes in the Service list.
    6. Tap or click OK, and then tap or click Restart.
    7. After the computer finishes restarting, determine whether the problem still occurs.
    • If the problem still occurs, repeat steps 1 through 6, but clear the lower half of the check boxes in the Service list that you originally selected.
    • If the problem does not occur, repeat steps 1 through 6, and select only the upper half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem when only one service is selected in the Service list, this means that the selected service causes the problem, and you should go to step 11. If no service causes the problem, go to step 8.
    8. Repeat steps 1 and 3 in this section.
    9. Tap or click the Startup tab, and then tap or click to select the upper half of the check boxes in the Startup Item list.
    10. Click OK, and then click Restart.
    • If the problem still occurs, repeat steps 8 and 9, but clear the lower half of the checked boxes in the Startup Item list that you originally selected.
    • If the problem does not occur, repeat steps 8 and 9, and select only the upper half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
    • If you still experience the problem after only one Startup Item is selected in the Startup Item list, this means that the selected Startup Item causes the problem, and you should go to step 11. If no Startup Item causes this problem, a Microsoft service probably causes the problem. To determine which Microsoft service may be causing the problem, repeat steps 1 through 7 without selecting the Hide all Microsoft services check box in each step.
    11. After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then tap or click to clear the check box for the problem item.
    From <How to perform a clean boot in Windows - Microsoft Support>
     
Thema:

How do I find the root cause of this problem?

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