Windows 10: How do i fix a problem with my microphone where all audio stops when my microphone is on?

Discus and support How do i fix a problem with my microphone where all audio stops when my microphone is on? in Windows 10 Software and Apps to solve the problem; I have had this problem with my pc where when i join a voice call, start a microphone test or simply select the input device on the control panel all... Discussion in 'Windows 10 Software and Apps' started by Z.Hark, Dec 5, 2023.

  1. Z.HARK
    Z.Hark Win User

    How do i fix a problem with my microphone where all audio stops when my microphone is on?


    I have had this problem with my pc where when i join a voice call, start a microphone test or simply select the input device on the control panel all audio gets cut off. Im listening to a song on youtube, it gets cut off, i have background sounds from a game, it gets cut off, literally all audio. It doesn't have anything to do with the microphone since i have used it on other devices which it works perfectly on. Please help

    :)
     
    Z.Hark, Dec 5, 2023
    #1
  2. FARVATTEN
    Farvatten Win User

    Problem with Microphone

    You might check Start > Settings > Privacy > Microphone

    Check that you have access set to 'On' and there's also a list of Windows apps that can be toggled individually.


    How do i fix a problem with my microphone where all audio stops when my microphone is on? 283968d1592240480t-problem-microphone-settingsmicrophoneaccessforaudacity.jpg
     
    Farvatten, Dec 5, 2023
    #2
  3. EROOPLI123
    eroopli123 Win User
    eroopli123, Dec 5, 2023
    #3
  4. DSSCOTTAGE
    dsscottage Win User

    How do i fix a problem with my microphone where all audio stops when my microphone is on?

    Microphone not working

    The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

    My System:
    • ASUS S500CA laptop
    • Windows 10 Home X64 version 1909
    • VIA HD Audio - (for speakers and microphone)

    Here's what happened:
    • The microphone was working perfectly (on Skype).
    • The next day it didn't work on a Skype call

    Here's is a brief summary of what I have done:
    • The only thing that changed between these two Skype calls were a couple of Windows updates
    • I tried to remove all the recent Windows updates - didn't fix it
    • One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
    • I ran the Win trouble shooter - it reported no problem
    • I tried to update the sound/microphone driver - reported that I had the best driver
    • Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
    • Checked driver details (Report- No driver files are required or have been loaded for this device)
    • Updated to the latest Win 10 version (20H2) - didn't help
    • The speakers are working correctly.
    • I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)
    Is there anything else that I should try before giving up?
     
    dsscottage, Dec 5, 2023
    #4
Thema:

How do i fix a problem with my microphone where all audio stops when my microphone is on?

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