Windows 10: How do I fix an over scaling laptop monitor

my laptop monitor started over scaling after a driver update

:)

 

Custom Display Scaling on Multiple Monitors w/ Dock

Hello,

I've encountered the world's most infuriating problem for which I do not believe there is a solution. I recently purchased an HP ZBook 14u w/ it's associated thunderbolt dock. I have two 24" 4K displays connected to the dock. For the monitors, under scale
and layout I've set scaling to 225% (which IS listed under available pre-set scaling options) and they look fantastic. For the laptop screen however, the recommended setting is 300% (too big) with the setting below that being 250% (too small). Setting a custom
scale of 275% is perfect. The problem is, if I set custom scaling on the laptop screen, and then plug it into the dock, it carries over to the two monitors (changing them to 275%) making them too big. It seems there is no way to set custom scaling for an individual
display. It also seems that there is no way to add a certain scale percentage (in this case 275%) to the list of available options within the settings on the laptop screen without setting a custom number.

Does anyone have any suggestions on how to fix this? Are there any drivers, registry tweaks or custom apps that can allow me to set custom scaling for an individual screen and not have it carry over to all the displays when I connect the laptop to the dock?

 

Dual-monitor scaling

Hi, everyone.

I have a laptop+external monitor setup. I use 125% scaling for laptop display and 100% for external monitor.

The problem is when I unplug monitor from laptop and later connect it, scaling factor for external monitor resets to laptop display value. So, every time I have to change scaling value manually.

I guess the issue caused by custom scaling. But I can't turn it off permanently. I have to turn it off and re-sign in every session.

So, summing up:

1. How to turn off custom scaling permanently?

2. How to fix scaling factor for external monitor?

 

Scaling Issue With Extended Monitors

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing scaling issues when you connect a 4K monitor to the PC. For more clarity on the issue, please respond to the questions below:

1. What is the make and model of the PC?
   
2. How the monitors are connected to the PC?
   
3. What is the build version of Windows installed on the PC?
   
4. Have you tried updating the display drivers?
   

Meanwhile, I would suggest you to refer the article
Windows scaling issues for high-DPI devices and check if that helps.



Please get back to us with the required information to assist you further with the issue.



Regards,

Prakhar Khare

Microsoft Community – Moderator