Windows 10: How do I fix BAD_SYSTEM_CONFIG_INFO Blue Screen

Everytime I turn on my PC, I always get that blue screen and I can't even go to the home screen or safe mode. All I could go is the automatic repair screen.

:)

 

Blue Screen error with Bad_System_Config_Info after an upgrade

Hi Jan,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts take by you in resolving the issue. I understand that after an upgrade you are receive Blue Screen error on the computer with Bad_System_Config_Info. I’ll help you with the issue.



However, please let us know:

• May I know the update that was installed on the computer recently?
  
• What is the complete model number of the computer that you are using?
  

The “Bad_System_Config_Info” error means that something is wrong with the registry on your PC and you'll need to return to a previous configuration. I would suggest you to refer the steps mentioned in the article

Error 0x74: Bad_system_config_info and see if that helps.



Note: The last step in the above article talks about performing a reset on the computer. Resetting the computer will delete all the files and applications from the computer. Do not perform reset on your computer.



You may also want to refer the steps mentioned in the article
Troubleshoot blue screen errors. Select
After an update was installed and perform the suggested steps.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

BAD_SYSTEM_CONFIG_INFO, blue screen error

Just today my computer blue screened, and now every time I turn it on it blue screens whilst trying to load up windows 10 with the message BAD_SYSTEM_CONFIG_INFO. It tells me I can restart but when I do, it begins to load the repair and takes me to 'Choose
your keyboard layout' which I cannot do as my keyboard and mouse aren't being registered.

pretty stuck here as my desktop pc is my main source for completing University coursework, so any suggestions or answers are really appreciated!

OP - BAD_SYSTEM_CONFIG_INFO

 

BAD_SYSTEM_CONFIG_INFO, blue screen error

Hi Jack,

Thanks for posting your query on Microsoft Community.

The error BAD_SYSTEM_CONFIG_INFO occur if one or more of the random access memory (RAM) modules that are installed in your computer is damaged or if the RAM configuration is incompatible.

I would suggest you to download the media creation tool to install windows 10 and create Windows 10 installation DVD media and try Repairing your Computer.

Follow the below steps:

• 
  Create installation media for windows 10.
  
  Refer to the below link:
  
  http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install
  
• 
  Insert the Windows 10 installation DVD in the DVD ROM and restart your computer.
  
• 
  After you boot your computer using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from DVD". Press any key.
  
• 
  Select the correct time and Keyboard type.
  
• 
  Click Repair your computer in the lower left corner.
  
• 
  Follow the on screen instruction.
  

For more information, refer to the below link:

Resolving Blue Screen errors in Windows - Microsoft Support



Hope it helps, reply to us with the status of your issue. We will be happy to assist you.