Windows 10: How do I fix Error: JSON value not found when trying to back up recovery key to Entra...

Discus and support How do I fix Error: JSON value not found when trying to back up recovery key to Entra... in Windows 10 Software and Apps to solve the problem; I'm having an issue on multiple Entra ID joined not hybrid joined Windows 11 Enterprise 23H2 endpoints failing to back up the Bitlocker recovery... Discussion in 'Windows 10 Software and Apps' started by Andy Parsons, Jun 11, 2024.

  1. ANDY PARSONS
    Andy Parsons Win User

    How do I fix Error: JSON value not found when trying to back up recovery key to Entra...


    I'm having an issue on multiple Entra ID joined not hybrid joined Windows 11 Enterprise 23H2 endpoints failing to back up the Bitlocker recovery information to Entra ID/Intune. Here is the on-screen error displayed when trying to do this backup through the UI.ScreenshotThis then creates 2 events in the Event log under "Application & Services Logs / Microsoft / Bitlocker-API / Management" both with Event ID 846. See the 2 events created using these 2 links images are failing upload for reasons best known to itself.Screenshot 1 - Event LogScreenshot 2 - Event LogI've already looked exten

    :)
     
    Andy Parsons, Jun 11, 2024
    #1
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How do I fix Error: JSON value not found when trying to back up recovery key to Entra...

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