Windows 10: How do I fix my computer crashing during games because of a bugcheck?

040724-10656-01.dmpThe computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 0xffff9b87ebc59010, 0xfffff8078dad4a70, 0xffffffffc000009a, 0x0000000000000004. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: fcc17af6-5498-4846-9bad-9aa89a08d4be.I have attached the dump file. The problem only happens when playing games such as helldivers 2, palworld, etc. Has not happened with other games.

:)

 

Bugcheck Crash

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are receiving Bugcheck crash on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• Do you receive a Blue Screen when the computer crash?
  
• When exactly does the computer crash?
  
• Are you aware of any changes made to the computer prior to this issue?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  
• What is the make and model of the computer?
  

If you are receiving a Blue screen error then, I would suggest you to refer the troubleshooting steps mentioned in the article
Troubleshoot blue screen errors.



I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



We await your response.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

The computer has rebooted from a bugcheck

My computer just crashes yesterday playing a game, now every time a game is launched, it crashes pc. I have no idea how to fix it.

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000113 (0x0000000000000019, 0x0000000000000001, 0x00000000000010de, 0x0000000000002504). I also get The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007e (0xffffffffc0000005, 0xfffff801d10743b8, 0xffffa40d453c2388, 0xffffa40d453c1ba0).

that error as well.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?