Windows 10: How do I fix my external USB drive so Win 11 can access the drive?

I connected my Seagate 2TB USB external drive to a Windows 10 laptop. The system froze and the only way to recover was to force a reboot by holding down the power button. After the reboot, the USB drive was not recognized. I did not troubleshoot the issue because I had purchased a Win 11 laptop. I connected the USB drive to the Win 11 laptop and again, the drive does not appear in File Explorer. It is recognized in Device Manager and Disk Management. Disk Management shows the disk must be initialized which I tried using both the MBR and GPT styles. In both cases, the message "The reques

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External Drive "not accessible"

Hi,

Corrupted USB controller is one of the possible reasons why you are unable to access your external hard drive. We suggest that you follow the troubleshooting steps provided in this

link to resolve the issue.

Should you need further assistance, don't hesitate to get back to us.

 

Can't Access Either of My External Drives After 14393

Hi Michael,

To better assist you with your concern, I would like to ask if you're getting any error messages when accessing your external drives? If yes, can you provide us with the exact error message?

As an initial troubleshooting, we suggest you to follow the steps below:

• Go to Device Manager.
• Click on USB Mass Storage.
• Right click on your USB, and then click on Update Driver Software.
• Once done, check if you can access your external drives.

Regards.

 

USB External Drive

I use win 10. I have a Seagate external Slim Mobile Drive. It works fine but generates a warning in The USB Drive Device listing. The warning is: "This device cannot start." Should I Worry?