Windows 10: How do I fix my laptop keyboard

I need help with my ALIENWARE X17 R1. My keyboard has not been working for quite some time. I haven't said much because I've been using a Bluetooth keyboard, but it can be inconvenient at times. Considering how much I paid for this laptop, I feel it's only right that I should be able to use the built-in keyboard. The keyboard lights still work, but other than that, nothing else functions. I'm currently typing this using the Bluetooth keyboard—it's how I've been communicating and playing games since the issue started, but I really want to fix this problem rather than ignoring it. I'd appreciate

:)

 

Disabling laptop keyboard

Hi,

Thank you for posting your query in Microsoft Community.

As per the description. Let me help you in resolving the issue.

I suggest you follow the steps below and check if that helps:

• Press Windows + X and select
  Device Manager from the list.
• Find Keyboards in the list of devices and click the arrow to expand it.
  
• Right-click on the internal keyboard and click Disable. If there is no Disable option listed, click
  Uninstall.
• Click File>Exit. Your laptop’s internal keyboard should now be disabled.

Note: If you had to choose Uninstall instead of Disable in step 4, the keyboard will be automatically detected and re-installed if you ever have the Device Manager scan for new hardware for some reason. If that happens you’ll need to repeat this procedure
in order to uninstall it again.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Windows 10 Laptop Keyboard Keys Acting Strange

Hi,

I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

Suggest you to plug in an external keyboard to the laptop to check if that helps.

Further you may also use the onscreen keyboard to check if that helps.

Follow these steps to launch the On-screen keyboard:

• 
  Press Windows key + R to get the run window.
  
• 
  Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.
  

Keep us informed to help you further.

Thank you.

 

How to disable a laptop keyboard

Hi,BvinR

My name is Erik. I'm an Independent Advisor and I'll be glad to help you today.

I've looked for the details regards about your concern and it will provide you the steps on how to fix the issue.

kindly click this link

I suggest you follow the steps below and check if that helps:

1. Press Windows + X and select Device Manager from the list.

2. Find Keyboards in the list of devices and click the arrow to expand it.

3.Right-click on the internal keyboard and click Disable.

5. Click on Yes in the resulting dialog box to confirm the action and disable the laptop’s built-in keyboard.

6. If you don’t see a Disable option in the resulting context menu, you will see an Uninstall option, and you can click on that to uninstall the drivers for the built-in keyboard instead of simply disabling it.

Take Note:

Windows 10 might automatically update the drivers after detecting the keyboard. If that happens, you will have to make your way back to the Device Manager and uninstall the drivers for the laptop’s built-in keyboard once again.

if these steps did not resolve the issue kindly try this workaround method

click this link

https://thegeekpage.com/disable-laptop-keyboard...

I hope this helps! Please let me know if you have any further concerns.

Regards,

Erik

Independent Advisor

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