Windows 10: How do I fix my laptop trying to start after shutting down in an update?

So my laptop shutdown in the middle of an update, it might’ve been updating to Windows 11, but now every time it tries to boot it goes to a black screen and restarts the whole process again. How do I fix this?

:)

 

Laptop restarts when i try to shut down

What methods have you used to shut it down? The usual ways are to open Start, click the power icon and then choose Shut Down. Alternatively you can go onto the desktop and press Alt+F4 to open the shut down/restart dialog. Third,
type "shut down" into the Start search and click the "shut down" entry.

Also see
this forum post from 2015. Microsoft staff member answer below copied from linked:

I suggest you to follow the methods below and check if it helps.

Method 1:

Disconnect all the external devices (printers, scanner, USB (universal serial bus) drives, etc...) Except mouse and the keyboard and then try to shut down.

Method 2:

I suggest you to run in-built Power troubleshooter and check. Follow the steps:

• Press Windows Key + X.
• Click on Control Panel.
• Select Troubleshooting on the left pane, click on
  View All.
• Click on Power to run the troubleshooter.

Method 3:

If the above method doesn’t help, I suggest you to reset and restore all of the default Power Plans back to their default settings. Follow the steps:

• Press Windows Key + X.
• Select Command Prompt (Admin).
• At the command prompt, type powercfg -restoredefaultschemes, and then press
  ENTER.
• At the command prompt, type exit to exit the Command Prompt window.
• Restart the computer and check with the issue.

Method 4: Clean boot

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are

causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot:

How to perform a clean boot in Windows - Microsoft Support

Note: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot"
in the provided link to return your computer to Normal startup mode.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you

Ravindra R Kamath

Microsoft Community

 

Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

 

Laptop no longer charging since Windows 10 update

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.