Windows 10: how do i fix my microphone being stuck on level zero?

this morning I opened my computer to go on a zoom meeting and realized no one can hear me when I went to my friend who is more familiar with computers he checked and told me that he doesn't know why but my microphone is stuck on level zero how do I fix this?here is what happens when I drag it

:)

 

Microphone Level to Zero

Why is the Microphone Level being muted without any prompt from the use. Something in background is causing the level to be muted and dropped to zero. Already preformed all the helps listed in this forum, none solved the problem. Since this seems to
be a problem with the operating system, why hasn't Microsoft addressed the shortcoming. cant be positive, but pretty sure this happened after an update from them, as nothing changed in the desktop expect for updates from Microsoft. Very frustrating - VERY.....


Somebody please fix this problem

Moved from: Windows / Windows 10 / Windows settings / PC

 

microphone level keeps resetting to zero using Windows 10

Hi Pete,

Thank you for contacting Microsoft Community. I understand that microphone level keeps resetting to zero while using with Cortana.
I will surely help you to fix this issue.

To understand the issue better, let me know what is the make and model of the computer?

This issue could have occurred due to incorrect microphone settings or corrupt
microphone drivers.

I suggest you to try the steps suggested by Wasim A on August 18, 2015
and check if it helps.

Redirecting

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Cortana can’t hear me – Microphone level keeps getting set to zero.

There is a known issue in Windows 10 that may cause the microphone gain to be set to zero.
We are currently investigating a fix and are hoping to release an update soon.



In the meantime, you can use the following troubleshooting steps to work around the issue.
Use these steps in general whenever you are having trouble getting Cortana to hear you on your microphone,



Run the Microphone Setup Wizard

• 
  Type “Set up Mic” in Cortana’s Search box.
  
• 
  Follow the instructions provided to set up your microphone.
  

Check your microphone’s drivers

• 
  Type in “Device Manager” in the Search box and select it from the list.
  
• 
  Expand Sound, video and game controllers
  
• 
  Right-click (or tap and hold) your microphone device and select
  Update Driver Software.
  
• 
  Select Search automatically for updated driver software.
  This option will scan the Internet for the correct version of the driver or determine if you already have the most recent driver installed.
  You may be prompted to restart your computer to install the driver.
  

Manually turn up the mic gain

• 
  Type in “Sound” in the Search box and select
  Sound (Control Panel) from the list.
  
• 
  Select the Recording tab.
  
• 
  Right-click (or tap and hold) on the active microphone input device and select
  Properties.
  
• 
  Select the Levels tab.
  

Manually drag the Microphone gain to a higher level and click
Apply.