Windows 10: How do I fix my Microsoft Store that shows no connection even when there is connection?

Microsoft Store is not working. It is not opening and every time opened it first says, "Try that again. Page could not be loaded. Please try again later." Report this problem button doesn't work because even feedback hub is not opening and it just shows loading. When I press the only other button "Refresh The Page" it shows "Check your connection. Microsoft Store needs to be online. It looks like you are not." My internet connection is perfect and all other apps that use network are working properly except Microsoft Store. Resetting, repairing, admin command, reinitiaition, nothing works and

:)

 

No Internet Connections

Hey kuregg,
If das10 suggestion doesn't work, take a look here - https://www.askvg.com/fix-network-co...adapters-list/

 

Microsoft Store opening- Internet connection problem error code 0x80072efd

Hi Syed,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you with accessing Microsoft Edge and Windows Store with error: 0x80072efd, we will help you with this issue.

• Do let us know if you are using wired/ wireless internet connection on your device?

I suggest you to try the below and check if it helps.

Step 1: Use
Internet Connection Troubleshooter.

Internet Connection Troubleshooter find and fix the problems with connecting to the internet or to websites.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Internet Connection Troubleshooter.
• Select Advance and click on
  Run as Administrator.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to clear cache and cookies from the Microsoft Edge browser.

Steps:

• Open Microsoft Edge, click on
  More Action at the right top corner.
• Click on Settings, click on
  Choose what to clear under Clear browsing data.
• Select the Browsing history, caches and cookies and hit
  Clear.
• Close the browser and try to open it again.

Step 3: Run WSReset.exe .

• Press Windows+R key to open Run box
• Enter wsreset.exe in the Run command and then tap or click
  OK.
• Restart your computer and check.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you further.

 

Connect to store

Hello Ronald,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with after upgrading to Windows 10, you are not able to connect to the store and getting error code: 0x80072EFD in the system.

I certainly understand your concern and will try my best to help you.

There might be a possibility that this issue have occurred due to corrupt windows store cache, or corrupt user account in the system.

I would suggest you to try the following methods and check if that helps.

Method 1:

Re-register the Store App and check if that helps. Please follow the steps given below.

• 
  Press “Windows Key + Q” button from the keyboard.
  
• 
  Type “Command Prompt” without quotes in the search box.
  
• 
  On the left pane, right click on the “Command Prompt” option and select “Run as Administrator”.
  
• 
  Run the command given below:
  

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -

DisableDevelopmentMode -Register

$Env:SystemRoot\WinStore\AppxManifest.xml

You may also refer to the article given below.

http://blogs.msdn.com/b/notime/archive/2013/10/21/10458031.aspx

Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make
sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article
number to view the article in the Microsoft Knowledge Base:



How to back up and restore the registry in Windows

The above steps holds good for Windows 10 as well.

If the issue persists, follow method 2



Method 2:

I would suggest you to clear the store cache and check if it helps.

To clear the store cache, please follow the steps mentioned below.

• 
  Press "Windows key + R".
  
• 
  Type wsreset.exe and click
  OK.
  

If the issue persists, follow method 3

Method 3:

Disable proxy connection. If you are using any Proxy connection, then try disabling the proxy connection and check if you are able to connect to Windows Store.
Follow the steps to disable proxy:

• 
  Click the Gear box at the top right corner in internet explorer.
  
• 
  Click the Tools button, and then click Internet Options.
  
• 
  Click the Connections tab, and then click LAN settings.
  
• 
  Uncheck the option “Use a Proxy Server for your LAN”.
  
• 
  Click Apply and Ok to cave changes.
  

The above steps holds good for Windows 10 as well.

You may also refer to the following link given below.

Why can’t I find or install an app from the Windows Store?

I can't find or install an app from Microsoft Store - Microsoft Support

The above steps holds good for Windows 10 as well.

Also, I would suggest you to refer to the suggestions provided by
“Shrikar Acharya” replied on May 2, 2015 in the following Microsoft Community link.

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For more Information:

I would suggest you to refer to the suggestions provided by
“Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

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I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.