Windows 10: How do I fix passkey setup for Word and Excel on Android?

MarkTiede · May 13, 2025 at 11:37 AM

I set up my account on the PC for passkeys. If I open the OneDrive app on the Samsung S25 Ultra phone, all works fine. And OneNote works fine also. But Excel and Word start up and seem to work fine, but the top of the screen says "One or more accounts require you to sign back in". I go to my Icon and sign out and then try to sign in again. It says to "Get a code to sign in" and I press "Send Notification" button. It has a popup message saying to "Check your Authentication app" and a notification provides choice of numbers to match the message. I choose the right one and approve. Then th

:)

Brink · May 13, 2025 at 11:46 AM

Google bringing passkey support to Android and Chrome

Explore passkeys on Android & Chrome starting today Starting today, Google is bringing passkey support to both Android and Chrome. Passkeys are a significantly safer replacement for passwords and other phishable authentication factors. They cannot be reused, don't leak in server breaches, and protect users from phishing attacks. Passkeys are built on industry standards and work across different operating systems and browser ecosystems, and can be used for both websites and apps. Passkeys follow already familiar UX patterns, and build on the existing experience of password autofill. For end-users, using one is similar to using a saved password today, where they simply confirm with their existing device screen lock such as their fingerprint. Passkeys on users’ phones and computers are backed up and synced through the cloud to prevent lockouts in the case of device loss. Additionally, users can use passkeys stored on their phone to sign in to apps and websites on other nearby devices. Today’s announcement is a major milestone in our work with passkeys, and enables two key capabilities:

Users can create and use passkeys on Android devices, which are securely synced through the Google Password Manager.

Developers can build passkey support on their sites for end-users using Chrome via the WebAuthn API, on Android and other supported platforms.

To try this today, developers can enroll in the Google Play Services beta and use Chrome Canary. Both features will be generally available on stable channels later this year. Our next milestone in 2022 will be an API for native Android apps. Passkeys created through the web API will work seamlessly with apps affiliated with the same domain, and vice versa. The native API will give apps a unified way to let the user pick either a passkey or a saved password. Seamless, familiar UX for both passwords and passkeys helps users and developers gradually transition to passkeys. Signing in to a website on an Android device with a passkey For the end-user, creating a passkey requires just two steps: (1) confirm the passkey account information, and (2) present their fingerprint, face, or screen lock when prompted.

Signing in is just as simple: (1) The user selects the account they want to sign in to, and (2) presents their fingerprint, face, or screen lock when prompted.

Signing in to a website on a nearby computer with a passkey on an Android device A passkey on a phone can also be used to sign in on a nearby device. For example, an Android user can now sign in to a passkey-enabled website using Safari on a Mac. Similarly, passkey support in Chrome means that a Chrome user, for example on Windows, can do the same using a passkey stored on their iOS device. Since passkeys are built on industry standards, this works across different platforms and browsers - including Windows, macOS and iOS, and ChromeOS, with a uniform user experience.

We will continue to do our part for a passwordless future We have worked with others in the industry, including Apple and Microsoft, and members within the FIDO Alliance and the W3C to drive secure authentication standards for years. We have shipped support for W3C Webauthn and FIDO standards since their inception. Today is another important milestone, but our work is not done. Google remains committed to a world where users can choose where their passwords, and now passkeys, are stored. Please stay tuned for more updates from us in the next year as we introduce changes to Android, enabling third party credential managers to support passkeys for their users.
Click to expand...

Source: https://android-developers.googleblo...nd-chrome.html

Rob Koch · May 13, 2025 at 11:46 AM

Failed to login by passkey using android device on every web browser

When you state "selecting the Android device as passkey", what do you actually mean by that?

In other words, what are you actually using as your authenticator app? Google authenticator, Microsoft authenticator, or some other 3rd-party authenticator app installed on the Android smartphone?

If none of these are installed, then that may be your problem, since I believe you must install an authenticator app and Android itself doesn't directly support the use of 3rd-party passkeys, even though it's possible to create a passkey for the phone itself. However, I've never used passkeys yet with my Windows 10 system, so I'll need to go through these same steps myself to find out what truly works, since my own initial attempt using the Amazon setup a few weeks ago also failed even though I do have the Microsoft authenticator installed and working for exiting passwords and a few website OTP codes as well.

Rob

Darleen Pen · May 13, 2025 at 11:46 AM

Word, Excel and Adobe wont print

Hi Valerie,

To provide better assistance, we need you to answer the following questions:

Does this issue happen to all of your Word and Excel files, or the issue is it limited to a particular file?

What is the exact error message that you've encountered?

Have you made any changes on your computer before you experience this issue?

In the meantime, we suggest that you run the Microsoft easy fix. Click on
Troubleshoot problems with devices and printers to run the diagnostics.
The link provides information about how Microsoft easy fix works and steps on how to use it.

We are waiting for your response.

Windows 10: How do I fix passkey setup for Word and Excel on Android?

How do I fix passkey setup for Word and Excel on Android?

How do I fix passkey setup for Word and Excel on Android?

How do I fix passkey setup for Word and Excel on Android?

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