Windows 10: How do I fix the 'ask by email' button in Family Safety?

Discus and support How do I fix the 'ask by email' button in Family Safety? in Windows 10 Software and Apps to solve the problem; I'm trying to use the Xbox app on my laptop and the 'ask by email' button isn't letting me click it. How do I fix that?... Discussion in 'Windows 10 Software and Apps' started by CJ Morton, Feb 17, 2023.

  1. CJ MORTON
    CJ Morton Win User

    How do I fix the 'ask by email' button in Family Safety?


    I'm trying to use the Xbox app on my laptop and the 'ask by email' button isn't letting me click it. How do I fix that?

    :)
     
    CJ Morton, Feb 17, 2023
    #1
  2. MICHAEL GALL
    Michael Gall Win User

    Family Safety issues

    Hi,

    Microsoft family features (includes family safety features formerly known as
    Microsoft Family Safety), is a free set of features available on Windows 10 PC and Mobile that is bundled with the Windows 10 operating system.
    Please ensure that the parent email account is set as an administrator on the child's laptop. Once done, you may follow the steps below to properly manage the settings on the Family Safety website:

    • On the Start screen, type Family Safety.
    • Click on Settings.
    • Click the Family Safety icon.
    • On the bottom part of the window, click Manage settings on the Family Safety website. Your default browser will direct you to the Family Safety website.
    • Sign in using the parent account.

    For your reference, you may also check this article regarding Family Safety:
    Frequently Asked Questions.

    We would appreciate it if you could get back to us and provide us your feedback.
     
    Michael Gall, Feb 17, 2023
    #2
  3. JORDAN DOM
    Jordan Dom Win User
    Family Safety, More Time Email and Activity Report

    Thanks for the update on the current status of your concern and for providing the additional details we requested. Regarding the settings that you need to change in family safety, we suggest that if your email account is designated as an adult in family
    safety to first remove your account then re-add it with the necessary notification settings for the child account. Doing this steps will refresh your email account and will also refresh the notifications that are supposed to be sent to your email.

    Regards.
     
    Jordan Dom, Feb 17, 2023
    #3
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How do I fix the 'ask by email' button in Family Safety?

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