Windows 10: How do I fix this issue where my headphone volume becomes very loud when my microphone is...

Any time my microphone is being accessed by a website or app my headphones start outputting audio very loudly while volume bar remains low

:)

 

headphones directional audio issue

Hi

Welcome to Microsoft community.

It sounds like you've identified that your Razer Kraken headphones have suffered some physical damage that affects the directional audio, and you're looking for a way to make them usable by playing all audio through the working part of the headphones. Here are a few steps and suggestions you can try to achieve this:

Step 1: Enable Mono Audio and Adjust Volume

Since you mentioned that enabling mono audio makes the sounds incredibly quiet, you can try to increase the system volume and the application volume to compensate. Here’s how to do it:

1. Enable Mono Audio:
   
   • Open Settings.
     
   • Go to Ease of Access > Audio.
     
   • Toggle on Turn on mono audio.
     
2. Adjust System Volume:
   
   • Right-click the sound icon in the taskbar and select Open Volume mixer.
     
   • Ensure all volume sliders are set to maximum.
     
3. Adjust Application Volume:
   
   • Open the application you are using (e.g., Fallout 4).
     
   • Go to the audio settings within the application and ensure the volume is set to maximum.
     

Step 2: Check Realtek Audio Console Settings

Since you have Realtek Audio Console, ensure it’s configured correctly:

1. Open Realtek Audio Console:
   
   • Search for Realtek Audio Console in the Start menu and open it.
     
2. Check Speaker Configuration:
   
   • Go to the Speakers tab.
     
   • Ensure that the Headphone Virtualization and Front left and right full-range speakers are configured correctly.
     
3. Use Loudness Equalization:
   
   • Go to the Enhancements tab.
     
   • Enable Loudness Equalization to help balance out the audio levels.
     

Step 3: Hardware Fix (Optional)

If you're comfortable with a bit of DIY, you could try to repair the headphone cable. This involves:

1. Cutting the damaged part of the cable.
   
2. Soldering the wires back together or using a new 3.5mm jack.
   
3. Covering the exposed wires with electrical tape or heat shrink tubing.
   

There are many tutorials online that can guide you through this process. However, this requires some basic knowledge of electronics and soldering.

If none of these solutions work, it might be time to consider investing in a new pair of headphones.

Let me know if you need further assistance.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Headphones, microphone issue.

The device is the default and I have updated the drivers. They say they are up to date. I'll answer your questions below.

• Are you getting any error message?
  • No error messages.
• When did the issue start? It started last month sometime.
  • It goes in and out of doing what I want it to.
• Were there any recent changes made prior to the issue?
  • No changes were made.
• Have you tried using a different headphone to isolate the issue?
  • Yes.
• What troubleshooting steps have you d so far?
  • I have tried updating drivers, setting defaults, uninstalling and reinstalling drivers, changing headphones, turning off the microphone, changing the settings in Realtek Manager.

I've tried a lot of stuff without any luck. I'm not sure what the issue is.

 

headphone volume issue

the volume slider has nothing to do with the microphone. please explain your issue properly.

I never said the volume slider controls the microphone volume. I am saying when that issue happens the microphone volume over the phone app becomes very low when using headphones. This problem affects only the phone app. If you still dont get it then let me
help you. Place or receive a call using headphones that have no microphone. The firts thing you realize is that there is no sound in the headphone and even if you put the phone on loudspeaker. End the call ,place a headphone with microphone and repeat the
process and try moving the volume slider to see what happens.