Windows 10: How do i fix this problem with file explorer?

Discus and support How do i fix this problem with file explorer? in Windows 10 Software and Apps to solve the problem; My file explorer crashes as soon as i try to open it, any thing related to using file explorer will not work, i cant get access to any of my files but... Discussion in 'Windows 10 Software and Apps' started by Skeggzz, Apr 17, 2024.

  1. Skeggzz Win User

    How do i fix this problem with file explorer?


    My file explorer crashes as soon as i try to open it, any thing related to using file explorer will not work, i cant get access to any of my files but programs and apps workI cant seem to post a video of the problem but as soon as i click it the loading icon on the cursor pops up for a second the task bar icons such as the clock and the apps pinned on it disappear for also a second before reappearing. Pls help!

    :)
     
    Skeggzz, Apr 17, 2024
    #1
  2. vinceip Win User

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Apr 17, 2024
    #2
  3. Paolo Mag Win User
    "This file can't be previewed" problem in explorer

    Hi Deborah,

    For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

    • Since when have you been experiencing this issue?
    • Were there any changes on your PC before this happened like software or updates installed?

    For initial troubleshooting, we suggest that you follow the steps listed below:

    • Open File Explorer.
    • Access this link

      C:\Users\USERNAME\AppData\Local\Microsoft\Windows\Explorer
    • Delete all the files.
    • After deleting the files kindly try and see if there's a thumbnail preview of your files.

    We're looking forward to your response.
     
    Paolo Mag, Apr 17, 2024
    #3
  4. J. Raúl Win User

    How do i fix this problem with file explorer?

    File Explorer not responding problem.

    Try this steps because I think it's related with quick access in file explorer:

    1. Open a new Explorer window.
    2. Click View in the ribbon.
    3. Click Options.
    4. Under General, next to “Open File Explorer to:” choose “This PC.”
    5. Click OK.
    Now it should hopefully work fine.
     
    J. Raúl, Apr 17, 2024
    #4
Thema:

How do i fix this problem with file explorer?

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