Windows 10: How do i fix this

okay so i made a user account today. my husband already had his own. somehow our email address, got switched around. so my Microsoft email is on his computer user account. and his Microsoft email is on my computer user account. i have no idea how to fix it. i hope i explained that good enough ^.^

:)

 

how do i fix this

Hello,

We need log files(called dump files) that tell us what lead to crash.

Please share them with us for a better analysis of the problem. Instructions can be found here:

http://answers.microsoft.com/en-us/windows/wiki...

 

how do i fix this

Hi rouyenmhamdi, I am Rob, a volunteer and a 10 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis. Please remember as volunteers we are not responsible for the development of Windows or the computer hardware and drivers.

Here is how to post the DMP files as well as methods to fix the issue.

Troubleshoot blue screen errors <-- read this link

http://windows.microsoft.com/en-us/windows-10/t...

We can analyze the minidumps if you make them available from the OneDrive or other file sharing sites (such as MediaFire). If you have problems uploading the minidumps copy them to the Desktop or the Documents folder and upload them from there.

One-Drive - Share files and folders and change permissions

http://windows.microsoft.com/en-us/onedrive/sha...

Upload photos and files

http://windows.microsoft.com/en-us/onedrive/add...

Zip or upload the contents of C:\Windows\minidump

Use OneDrive to upload collected files

http://social.technet.microsoft.com/Forums/en-U...

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Updating to the latest video driver or possibly reverting back to an older version usually corrects the issue.

Download the latest and any other older driver you wish to try from the System/Motherboard Maker's Site and also check the actual video device maker (such as Intel, Nvidia or AMD/ATI). Do not install yet.

Make a Restore Point :

Start - type in --> Restore ......... find at top and click on - then use Create

Use this method to remove the present video drivers.

Display Driver Uninstaller

Guru3D.com...

Then install the desired driver you previously downloaded.

Please let us know the results and if you need further assistance.

 

you may have to go to Sign in to your Microsoft account for each account and add the opposite email address , switch primary addresses to the correct one and when working , remove the wrong one...

So, his account is A your account is B

Account A - Email address B, Add Email address A
Account B - Email address A, Add Email address B

Account A - Change Primary Email address to email address A
Account B - Change Primary Email address to email address B

Once working and confirmed corrected

Account A - Remove email address B
Account B - Remove email address A


Unless someone else has other easier ideas.