Windows 10: how do I fix video_dxgkrnl_fatal_error in windows 11 on my dell g15 5525 laptop

Discus and support how do I fix video_dxgkrnl_fatal_error in windows 11 on my dell g15 5525 laptop in Windows 10 Gaming to solve the problem; I'm not sure why I keep getting this blue screen crash, I have all drivers updated, I have reinstalled graphics drivers with DDU tool. I have reset... Discussion in 'Windows 10 Gaming' started by Timothy Hostetler, Mar 3, 2024.

  1. how do I fix video_dxgkrnl_fatal_error in windows 11 on my dell g15 5525 laptop


    I'm not sure why I keep getting this blue screen crash, I have all drivers updated, I have reinstalled graphics drivers with DDU tool. I have reset windows completely and still keep coming back with this error. I changed my MUX switch off at one point so that the PC would fully use the GPU, I have since turned it back to normal. Not sure if that is what it is. I have a DELL G15 5525 Gaming Laptop with a Ryzen 5 6600H and a Nvidia GeForce 3050 GPU. I have had this computer for about 1 1/2 -2 years now.

    :)
     
    Timothy Hostetler, Mar 3, 2024
    #1
  2. L F1978 Win User

    Dell G15 gaming laptop crashes and has 0 video memory?

    Help me please fix 0 video memory on my sons Dell G15 gaming laptop ?
     
    L F1978, Mar 3, 2024
    #2
  3. Jacob_090 Win User
    "Video_dxgkrnl_fatal_error" while playing games on my Dell G3 laptop ?

    So every time I play a game after like half an hour or so, my game crashes (blue screen giving the error VIDEO DXGKRNL FATAL ERROR ), then when I relaunch the laptop my discrete GPU is gone, like missing from task manager and hidden in device manager. To fix it I have to restart my laptop then the Nvidia drivers come back and when I play my games again the same problem happens after a few minutes of playing the game. It's never happened unless I'm playing a game.
    I have tried:

    • reinstalling the graphics driver from NVIDIA.
    • removing the graphics driver using DDU in safe mode and reinstalling the latest one.
    • running sfc and dism

      None of the above methods helped.
      My laptop is out of warranty so don't suggest I take it to the Dell service center as they will just say to replace the motherboard, I know that and that will be like buying a new laptop.

      My laptop is a Dell G3 15 3500
      Specs -
      i7-10750H
      RTX 2060 6gb
      16Gb ram
      256Gb SSD
      Windows 11 home
     
    Jacob_090, Mar 3, 2024
    #3
  4. Murat_309 Win User

    how do I fix video_dxgkrnl_fatal_error in windows 11 on my dell g15 5525 laptop

    Windows 11 video_dxgkrnl_fatal_error (BSOD)

    Hello,
    I have a problem with my laptop. Since some time my laptop randomly crashes while playing and I get the error message "video_dxgkrnl_fatal_error". I am currently using Windows 11.

    Here is a link to the dump files: OneDrive

    Thanks,
    Murat
     
    Murat_309, Mar 3, 2024
    #4
Thema:

how do I fix video_dxgkrnl_fatal_error in windows 11 on my dell g15 5525 laptop

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