Windows 10: How do I fix Windows 10 black screen with cursor?

Discus and support How do I fix Windows 10 black screen with cursor? in Windows 10 Software and Apps to solve the problem; I needed to get some files off of my old computer, but after windows is loading, it just stays in a black screen with mouse cursor instead of the login... Discussion in 'Windows 10 Software and Apps' started by PSR_27, Mar 15, 2025.

  1. PSR_27 Win User

    How do I fix Windows 10 black screen with cursor?


    I needed to get some files off of my old computer, but after windows is loading, it just stays in a black screen with mouse cursor instead of the login screen. I have two monitors connected, and when it goes to the black screen, both monitors are active I can move the mouse cursor on both but after a few minutes, the second monitor turns off sleeps due to no input signal. This problem occured after updating some smaller update after 22H2. I have left it on for a day but no change. How do I get to the desktop?

    :)
     
    PSR_27, Mar 15, 2025
    #1

  2. Windows 10 Black Screen, No Cursor

    Hi,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    Please follow the below suggestion and check if that helps.

    If you see the black screen only
    after sign-in and you can see a mouse cursor:

    • While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager.
    • If it becomes visible, try finding LockAppHost.exe on the Details tab and ending the task.
    If this resolves the black screen, use corruption resolution steps.

    Perform SFC scan.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system
    files and to repair missing or corrupted system files in Windows.

    Use the System File Checker tool to repair missing or corrupted system files

    Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support ( Applies to Windows 10 as well).

    I would also suggest you to run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

    • Press Windows key + X.
    • Click command prompt (Run as administrator).
    • In the Administrator: Command Prompt window, type the following commands. Press
      Enter key after each command:
      • DISM.exe /Online /Cleanup-image /Scanhealth
      • DISM.exe /Online /Cleanup-image /Restorehealth
    To close the Administrator: Command prompt window, type
    Exit, and then press Enter.



    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.







     
    Karthicka_R, Mar 15, 2025
    #2
  3. 95Viper Win User
    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Mar 15, 2025
    #3
Thema:

How do I fix Windows 10 black screen with cursor?

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