Windows 10: How do I get a refund for a non-refundable item?

Discus and support How do I get a refund for a non-refundable item? in Microsoft Windows 10 Store to solve the problem; My niece is a massive fan of Minecraft and, as it's Christmas, I thought it would be nice for her to have a copy to play on the PC she has access to,... Discussion in 'Microsoft Windows 10 Store' started by Fiona_UK, Dec 24, 2020.

  1. FIONA_UK
    Fiona_UK Win User

    How do I get a refund for a non-refundable item?


    My niece is a massive fan of Minecraft and, as it's Christmas, I thought it would be nice for her to have a copy to play on the PC she has access to, instead of her having to wait until she goes to her dads and plays it on his console. I bought the Windows 10 version for £24.99 and only then discovered that the PC she has access to isn't actually capable of playing it. It belongs to my parents and they are not gamers. My parents are, understandably, a bit loathe to shell out for a new PC just so she can play one game on it.


    I looked into refunds and it appears that digital games are non-refundable. Which seems a bit silly. I have paid £24.99 for something the intended user cannot use and I have no interest in using it myself, so I feel like I should be able to get a refund, although I recognise it is my fault for not checking the compatibility first and in leaving it until Christmas Eve.

    :)
     
    Fiona_UK, Dec 24, 2020
    #1
  2. MISSMIG
    missmig Win User

    How to get a refund for a "no refund" item

    How to get a refund for a "no refund" item? The application is crashing, I'm not interested in keeping it!
     
    missmig, Dec 24, 2020
    #2
  3. AR ROM
    Ar Rom Win User
    Refund

    In that case, kindly click this
    link     and follow the steps in Returning items you bought from Microsoft for exchange or refund.

    Get back to us if you need further assistance.
     
    Ar Rom, Dec 24, 2020
    #3
  4. JALENMORRIS
    JalenMorris Win User

    How do I get a refund for a non-refundable item?

    Refund on item

    I resently bought a $40 infinite warfare item that i did not mean to buy and would like to have a refund
     
    JalenMorris, Dec 24, 2020
    #4
Thema:

How do I get a refund for a non-refundable item?

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