Windows 10: How do I get a refund on a 1 year subscription my kid signed up for without my approval?

How do I get a refund on a 1 year subscription my kid signed up for without my approval?

:)

 

refund for a subscription

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you want to get the refund for the subscription you have purchased, Since you are trying to get the refund, it will be very good idea if you get the help from Microsoft support, I suggest you please check the
article
Returning items you bought from Microsoft Store for exchange or refund and for Xbox digital product you can check

Request an Xbox digital product refund we have a support professionals who are well equipped with the knowledge and tools to help you with this issue.



Regards,

Amit Sunar

Microsoft Community – Moderator

 

Refund for 1 year of tech support

My bank account shows a $134 charge from MSBILL.INFO for a year of tech support I didn't intend. I do not need this support and want a refund. I have completed the steps for cancelling reoccurring billing on this but it appears the support will continue
until about a year from now and I won't be refunded. Please cancel this support immediately and refund the $134 or tell me who I can talk to to get this done.

Thank you!

 

Refund!!

Hi Breanna,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Sure, here are the standard steps for a refund. Use the link, sign in and request a refund.

If you want to Refund an app/game, Microsoft Store allows you to request a refund within 14 days.

For Software products, the days can be upto 30.

For games, additional conditions like should be played less than some specific hours apply.

https://support.microsoft.com/en-in/help/10558/...

https://beta.support.xbox.com/help/subscription...

To request a refund, please go to the following page:

https://beta.support.xbox.com/help/subscription...

You should see your order after signing in.