Windows 10: How do I get a refund on Windows 11 when purchased online

I purchased windows 11 online and it’s not compatible for my laptop. I don’t require it so I want a refund. Trying to get in contact with a human is impossible. I’ve tried the steps to request a refund and I don’t get that option

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Requesting refund on Windows 11 purchase online

Purchased Windows 11 but unable to install on my computer. Decided to purchase different computer in local store as opposed to installing Windows 10 in my old computer Requesting refund of $139 on my purchase on 12/27/2022

 

refund purchase windows 11

Hi,

I´m a Mac user and need to run a Window application. Found the program Parallell with possibility to run Mac OS and Windows on same computer. Downloaded Parallell with som days trial period. The program told to activate a copy of Windows 11. So I purchased Windows 11 Home from Microsoft store (I´m a single user private) and typed in the produkt key in order to activate Windows. But the product key was not accepted and an error message showed up that Parallell requires Windows 11 Pro. Ok, tried to upgrade Windows 11 Home to Windows 11 Pro but failed due to my Windows 11 Home was not properly installed. Ok, what to do. I was in "urgent" need of Windows so I purchased Windows 11 Pro. The first download was unfortunately interrupted so I started all over again and purchased a new copy of Windows 11 Pro and now at last everything working well. But, have now been charged three times Windows 11 when my need is just one copy. Now trying to find Microsoft Support in order to clear out all payments. Not that easy. Checking all possibilities on MS web site how to do for refunds, etc. Checking on my order history and follows instructions. Yet, no result, I´m stucked. Anyone knowing how to do?

 

Microsoft Offer Refunds on Digital Purchases at Windows and Xbox Store

Read more: Microsoft to Offer Refunds on Digital Purchases at Windows and Xbox Stores - Thurrott.com