Windows 10: How do I get a response from Microsoft Support Team

Katy1609 · Jan 6, 2025

Could anyone advise how to get an issue resolved with Microsoft? They have locked a family members email account, and I have sent a recovery request which hasn't been responded to for 3 days now third one sent. Tried online chat who moved it to their support team via email, but their support team don't reply to emails, and I've sent 3 emails now. I just want to get the email address unlocked. Does anyone know how to contact them and how to resolve this as they are unresponsive and don't seem to be able to reset email accounts?

:)

Brink · Jan 6, 2025

Join Teams for work or school meeting with personal Microsoft account

Microsoft Teams Insider Blog: As a part of ongoing work to improve the experience when joining Teams meetings, we have just made a new update available for Teams Insiders. When using your personal Teams account to join a meeting that originated from a Work or School Teams account, you previously had to join as a guest, often causing your meeting to open in a web browser with limited functionality. Now you can join as your signed-in personal Microsoft account from within the Teams app on Windows 11, providing a better meeting experience for all parties. In the first phase of rolling out this new functionality, you will get the new experience when joining a Teams for work or school meeting from within Teams free by tapping a Teams for work or school meeting link in a chat or community within Teams free. Your signed-in personal Microsoft account will be used when you join the meeting.

If you dont have the Teams meeting in your Teams free calendar, a nice little trick is to forward the meeting invite to the email you use to sign in to Teams free. Then you will have the meeting neatly in your Teams calendar, readily available for you to join the meeting when its time. How to join Teams Insider? Its easy to join Teams Insider for earlier access to new features and improvements:

Go to app settings in Teams free

Navigate to Teams Insider program section (you can get there directly with this link)

Tap Join button to join Teams Insider

Restart the Teams app and you have the latest features and improvements

You will find detailed information how to join in this support article. How to send feedback and suggestions? We are always happy to receive feedback and suggestions to make Teams even better. To participate in our feedback program and help us in our endeavor, please follow the steps below:

Report bugs and glitches by sending us relevant feedback using the in-app form. Please include diagnostic logs and screenshots which will help us to investigate your reported issue. Learn more how to send feedback or suggest a feature in Teams (free)

If you have suggestions for new features or changes to the existing ones, you can vote and submit ideas on Microsoft Teams (free) Feedback Portal.

You can always create a post on the Microsoft Tech Community as well.

Source: Join Teams for work or school meeting with your personal account - Teams Insider

Mac Nsiloulou MSFT · Jan 6, 2025

my microsoft team keep show that it run into an issue

Hi Cheah,

Greetings.

Thank you for raising your concern in this community.

Normally when you get this error, you should confirm first using teams on the web to see if there is nothing wrong with your account. Please use this link to do so. https://teams.microsoft.com/, also check your network connection.

After confirming that everything is fine from there, I would suggest you to clear your teams cache using this steps.

Log out of teams

Quit Microsoft Teams. Right-click the icon and select Quit.

Cut and paste the following location into File Explorer: %appdata%\Microsoft\Teams

Delete the contents of the entire folder.

Restart Microsoft Team

Login again.

After that sign in first using your education account.

I will follow up on this if you need further assistance.

Regards,

Mac

Brink · Jan 6, 2025

Microsoft Lists in Microsoft Teams is now generally available

Today, we are proud to announce the general availability of the Lists app in Teams for all our commercial and GCC customers. As you might already know, Microsoft Lists, which we announced at Build 2020 is a Microsoft 365 app that helps you track information and organize your work. Lists are simple, smart, and flexible, so you can stay on top of what matters most to your team. Track patients, loans, issues, assets, routines, contacts, inventory and more using customizable views and smart rules and alerts to keep everyone in sync. With ready-made templates, you can quickly create lists from directly within Teams and access them on the Teams mobile app by accessing the Lists tab you added as a channel.

Introducing the Lists app in Teams

The vision of the Lists app in Teams is to bring all the collaboration and communication modalities to lists and list items, so it is easy to get work done.

The new Lists app experience in Microsoft Teams, for mobile on the left and for Web and desktop on the right.

Lists in Teams is supported as a team based tab app built on top of the Microsoft Teams platform and supports the following features:

New list creation from scratch, from templates (8 standard templates and 3 industry specific ones: Patients, Loans, and Incidents), from Excel table data and from an existing list.

Importing existing team lists as new tabs.

All standard list features that you can access in SharePoint web: column types, view formatting, Quick Edit, exporting to Excel, sorting, filtering, etc.

The ability to have a channel conversation about a list item (see below for more details).

All user actions on the list are audited and available in the Security and compliance center audit logging.

How do I get started?

To get started, simply go to any channel where you would like to start tracking a list and hit the “+” button to explore the tab gallery and select the Lists app. Once the tab is added you can either create a new list or bring in an existing list (from another team or an older SharePoint site, but not a personal list from Lists home) into the channel as a new tab.

Create a new list inside Teams with conversations side-by-side. The above shows using the Asset manager template.

The Lists app in Teams includes 3 new industry-specific templates – Patients, Loans and Incidents. Team members start managing and tracking these key entities. Here are some examples of how these templates can be leveraged.

Create a new list from within Microsoft Teams and choose from numerous ready-made templates, including the new industry-specific ones.

Healthcare organizations can use the Lists app in Teams to support patient rounding, multi-discplinary huddles and discharge planning. The Patients template is an easy way for all health teams to track patient progress and keep in touch with their peers. If you have questions about storage of PHI in Teams, Lists, or Office 365, please see more documentation here.

Government agencies can use the Lists app in Teams to track incidents and coordinated incident response. The Incidents template helps people quickly setup a list and get started.

Loan officers at a morgtage broker or bank can use the Lists app to track a set of loans and informally collaborate on advancing a them to approval. The Loans template helps them get started with plenty of scope for further customization.

How do I start a conversation alongside a list item?

Once you have configured the tab and have a list with list items, you can start a conversation about an individual list item. Go to the details view (or form) for the list item by clicking into the title field and then click on conversation to start a conversation about the list item on the channel. With this feature, you can collaborate with your team about the list item (your key business entities) and get work done, faster.

Since the conversation is a channel message in Teams, all the messaging features like @mentions, rich text, giphies, stickers, emojis, mentions, tagging, and attachments are available for use! The conversation shows up in the right rail for the list item and also on the channel for those who might not have viewed the list as yet.

You can chat side-by-side individual list items within Teams.

See more about getting started with the Lists app in Teams “Create a list in Microsoft Teams” click-thru demo. And do not forget to try the Lists app experience in the Teams mobile app to track your lists within Teams on the go. Just go to your Teams android or iOS mobile apps and go to the channel where you have added the Lists app and click on more and tap on the tab name to open up the list.

Learn more about the Lists app in Teams

If you are unable to see the Lists app in your channel, please contact your Teams Admin because applications in the Teams app store can be disabled or enabled by app permission policies. For more information, see the Manage the Lists app in Teams article. If you are looking for more resources and guidance, please review the help article here. For general help content and resources on Microsoft Lists, check out the Microsoft Lists resource center.

Note: Users of the existing SharePoint tab app in Teams that have pinned a list will see their experience inside the tab get upgraded to the latest Lists in Teams experience. This change will be rolling out today as well.

Millions of people use SharePoint lists and libraries every month in Microsoft 365 to track issues, manage inventory, report status, onboard new hires, build out event agendas, manage FAQs, and more. With flexible columns, forms, and views, you can build your own solution to meet your specific needs without knowing how to code. All these great capabilities now come to you inside the Lists app in Teams.

As always, thanks for taking the time to read about Lists in Teams! We’d love to hear any feedback or ideas you might have. Do submit suggestions on user voice. We are listening!
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Source: https://techcommunity.microsoft.com/...e/ba-p/1621979

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Windows 10: How do I get a response from Microsoft Support Team

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