Windows 10: how do i get and read my quick assist logs on event viewer

how do i get and read my quick assist logs on event viewer

:)

 

Quick Assist Event Viewer error

Each time the updated QA app is launched this Event Viewer error appears. That wasn't the case with the original Quick Assist.

0x800702E4: Cannot create the process for package MicrosoftCorporationII.QuickAssist_2.0.9.0_x64__8wekyb3d8bbwe

because an error was encountered while launching. [LaunchProcess]

I7, GTX1060, 32GB Ram. Windows 11 Pro 22H2 is up to date. SFC is clean.

 

Error in Event Viewer

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned, you have performed a repair installation on the computer and you see Event 508, 510 and 533 in Event Viewer.



I would like to inform that if you see any critical error in Event Viewer, please share the event logs with us to help you with the appropriate troubleshooting steps. Please follow the steps mentioned below to share the event logs:

1. Press Windows + X from the keyboard, select
   Event Viewer.
   
2. Expand Windows Logs from the left pane and select
   Applications.
   
3. Click Filter Current Log from extreme right pane. Then in the new windows check the box beside
   Error and click OK.
   
4. Now, look for a critical Error in the list and note down the message/information from the
   General Tab in the lower section.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Event viewer

I suggest you re-install the video driver. I'll add a few words of explanation about Event viewer in a moment. They won't affect the need to reinstall that driver as your first step. Denis