Windows 10: How do I get back in to the Windows and bypass Bitlocker when I never activated it or set...

A Win10 update was installed on my HP Envy laptop, after it rebooted Bitlocker was enabled and requested the Recovery Key which I never set up. How do I get back in to the Windows and bypass Bitlocker?

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How do I get back in to the Windows and bypass Bitlocker when I never activated it or set up the Recover Key?

A Win10 update was installed on my HP Envy laptop, after it rebooted Bitlocker was enabled and requested the Recovery Key which I never set up. How do I get back in to the Windows and bypass Bitlocker?

 

Windows 10 BitLocker on start up

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are getting BitLocker key prompt, when you switch on the laptop. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the make and model of the PC?
• Are you aware of any changes on the PC prior to this issue?

Meanwhile, we would also suggest you to disable the secure boot from the BIOS and check if you are able to bypass the BitLocker. Please refer the steps in this article:
Disabling Secure Boot



BIOS Disclaimer: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly.
Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



Regards,



Aditya Roy

Microsoft Community – Moderator

 

Need to turn off Bitlocker to install Windows 10

Hi,

We suggest doing the following steps again to resolve the issue. To complete the procedure, make sure that you have the following information:

• You must be able to provide administrative credentials.
• The drive must be BitLocker-protected.

To suspend BitLocker Drive Encryption on an operating system drive, please follow the steps below:

• Click Start, click Control Panel, click
  System and Security, and then click BitLocker Drive Encryption.
• Click Suspend Protection for the operating system drive.
• A message is displayed, informing you that your data will not be protected while BitLocker is suspended and asking if you want to suspend BitLocker Drive Encryption.
  
• Click Yes to continue and suspend BitLocker on the drive.

Let us know how it goes.