Windows 10: How do I get calls from the Phone Link app to work?

Discus and support How do I get calls from the Phone Link app to work? in Windows 10 Software and Apps to solve the problem; I recently found out about the Phone Link app, and I thought that it would be great to use it in order not to have to get my phone every time I want to... Discussion in 'Windows 10 Software and Apps' started by Ignaciohdi, Jun 21, 2023.

  1. How do I get calls from the Phone Link app to work?


    I recently found out about the Phone Link app, and I thought that it would be great to use it in order not to have to get my phone every time I want to check a notification. I then saw that you could make calls from there, which I thought was pretty cool and useful in many situations. I tried configuring it to get it work, but the initial configuration didn't work. I've already tried removing the bluetooth devices from the list in both my computer and my phone. I've also tried to reboot my PC and my phone I made sure to do a complete reboot and it didn't work either. I have it in Spanish, bu

    :)
     
    Ignaciohdi, Jun 21, 2023
    #1
  2. bradavon Win User

    Your Phone App: Ringtone and Call quality terrible?

    Hi,

    Anyone help with this? Thanks.

    Windows 10 version: 1909 (Build: 18363.815)
    Your Phone App version: 1.20041.85.0
    Your Phone Companion Link to Windows app version: 1.20041.82.0
    Link to Windows Service version: 1.0.5.2.30

    Samsung Galaxy S10: Android 10 / OneUI 2.1

    It worked fine using my Surface Pro 4 but on my new Surface Pro X the Ringtone and Call Quality through the Your Phone app are terrible: Constant crackling, tapping whatever you want to call it. Kind of like coins being dropped.

    All other aspects of Your Phone work wonderfully.

    I've tried:

    Phone:

    1. Bluetooth: Unpairing the Surface Pro X
    2. Your Phone Companion App: Clearing Application Data/Cache
    Surface Pro X:

    1. Settings -> Bluetooth: Unpairing the phone
    2. Settings -> Phone: Unlinking the phone
    3. Settings -> Apps: Your Phone App: Repair and Reset
    I then set it all up again which went through all fine.

    I've also tried:

    1. Device Manager -> All Bluetooth Drivers -> Update Driver
    2. Paired a Bluetooth speaker to my Surface Pro X. This works fine.
    I suspect the issue is related to the Your Phone App and Bluetooth but don't know where to check next?

    Because the crackling noise seems to be bluetooth related.

    Thanks

    - - - Updated - - -

    Anyone?

    Thanks
     
    bradavon, Jun 21, 2023
    #2
  3. Your Phone app not working

    Perhaps this may be of help clearing up some confusion.

    If you do a search for "Your Phone" via the Windows 10 start menu, the result takes you to the "Your Phone" app page, which gives you the options to connect/sync your computer to your phone. It is the settings on that page that I have struggled with, because they lead you nowhere, with no way to complete the process. At least, that is my experience.

    But there is another choice in that also shows up farther down in the start menu "Your Phone" the search results called "Link your phone". It takes you to a different settings page titled "Your Phone", but gives you options not found on the Your Phone "app" page, including the ability to add a device, and most importantly, "unlink" your phone. This is the crucial step, which will lead you to the next step of re-linking your phone on your computer. You will come across a popup that displays a QR code (you will be asked to scan this QR code in a further step), and you will be asked to install the the Your Phone app on your phone (even if it is already installed), upon which it will then offer you to confirm the process by either scanning the QR code, or signing into Microsoft.

    For me, for whatever reason, scanning the QR code did not work, but signing into Microsoft did complete the process.
     
    kitpzyxmsir, Jun 21, 2023
    #3
  4. How do I get calls from the Phone Link app to work?

    Your Phone App - Link to Windows not working

    Has anyone found the secret to getting the Your Phone - Link to Windows App working correctly?
    Looking at the number of posts in other forums saying they have problems there is clearly a major issue with this App. It's a pity because it used to work quite well before recent Windows updates.
    Basically my phone (Samsung A515) will connect to Your Phone on my PC and I can see the headers of Notifications on my PC. If I try to read Messages or access Photos or open Desktop Apps it says I need permissions and asks me to click on a link to send a permission request to my phone. It never arrives. I don't see any permission request. Also it doesn't say what permissions are missing nor how to enable them.
    The response from MS is always to ensure that your phone and PC Apps are at the latest version (they are). I suspect there is a major bug in this App, yet others seem to suggest that it does work. Hopelessly confused.
    Winver: 21H1 19043 1237.
     
    Colonel Stack, Jun 21, 2023
    #4
Thema:

How do I get calls from the Phone Link app to work?

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